Senior Director – Executive Communications

TIAA

Senior Director of Executive Communications at TIAA responsible for CEO communication strategy and executive engagement. Overseeing communication activities and providing strategic guidance for AI integration.

Posted 6/12/2026full-timeCharlotte • New York, North Carolina, Pennsylvania, Texas • 🇺🇸 United StatesSenior💰 $146,000 - $204,000 per yearWebsite

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Hard Skills

executive communicationcrisis communicationAI tools evaluationAI governancestrategic communicationmessage developmentcontent creationbackground briefingstalking points creationsocial media strategy

Soft Skills

organizational skillshigh-energyproactive approachsound judgmentcommunication skills

Tools & Technologies

AI toolsenterprise AI governance frameworks

Industry Keywords

financial servicesinvestor relationsregulated industry

About the role

Key responsibilities & impact

Play a key role in the Executive Communications team’s development and execution of the communications program for TIAA's CEO
Support communication activities for other Executive Committee leaders
Provide strategic communication counsel, key messages, talking points and background briefings for CEO appearances and meetings
Create and edit talking points, background briefings, scripts and key messaging as needed for CEO and Executive Committee member engagements and appearances
Create internal and external correspondence on behalf of the CEO
Staff CEO and Executive Committee members at internal and external appearances, including evenings, weekends and overnight travel
Ensure all aspects of CEO and Executive Committee member communications are strategically aligned with the firm’s goals
Play key role in CEO social media strategy and campaign content review
Provide strategic communications counsel and recommendations
Evaluate and vet internal and proprietary AI tools and agents for suitability, risk, and fit within the team's workflows

Requirements

What you’ll need

5+ years of executive level communication experience
7+ years of executive level communication experience preferred
Financial services experience preferred
Investor relations experience helpful
Demonstrated experience evaluating, adopting, and governing AI tools and platforms in a professional communications or corporate environment
Organized, high-energy individual capable of working in a fast-paced and fluid environment
Experience in handling crisis communication, demonstrating sound judgment and a proactive approach
Excellent oral and written communications skills
Familiarity with enterprise AI governance frameworks, responsible AI principles, and best practices for AI use in a regulated industry

Benefits

Comp & perks

Superior retirement program
Highly competitive health, wellness and work life offerings