Operations Leadership Development Program – Participant

Travelers

Operations Leadership Development Program participant developing skills in human resources and business operations. Engage in rotations across multiple business functions and receive mentoring.

Posted 7/3/2026full-timeHartford • Colorado, Connecticut, Minnesota, Texas • 🇺🇸 United StatesSenior💰 $63,800 - $105,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and critical thinking skills, with a focus on operational effectiveness and strategy, including process analysis and Lean Six Sigma project management. Proven ability to manage relationships and leverage differences to achieve business goals while maintaining a customer-focused approach.

Highest-signal resume keywords

Lean Six Sigma Project ManagementAgile MethodologiesData & AnalyticsCustomer Service ExcellenceEmotional Intelligence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process AnalysisData AnalysisProject ManagementOperational EffectivenessTechnology Enablement

Soft Skills

AccountabilityAnalytical ThinkingChange ManagementInterpersonal CommunicationTeamwork

Industry Keywords

Human ResourcesBusiness DevelopmentNetworkingMentoringField Office Management

About the role

Key responsibilities & impact

The program is multi-faceted and offers an operations and business development curriculum focused on human resources, insurance, strategy, leading self and influencing others.
Other program components include formal mentoring, networking and career guidance.
Please note that occasional travel for business meetings and events is an expectation of program participants.
OLDP participant duties will vary based on the specific rotation, but will be within one or more of the areas outlined below: Operational Effectiveness & Strategy, including Process Analysis and Lean Six Sigma Project Management using Agile methodologies, Data & Analytics with industry leading tools, Technology & Digital Enablement to modernize business platforms, Field Office Frontline Management Senior Leadership Team experiences.
Participants are also exposed to other functional teams including actuarial, finance, underwriting, and product.
Approx. 10% Travel required.
Participants are required to fulfill one rotation of a minimum of 12 months in a field office location. This rotation may require relocation.

Requirements

What you’ll need

Cumulative GPA of 3.0 or greater.
1 year of related experience (may include one or more internship experiences).
Accountability: Strong track record of taking ownership and responsibility for actions and outcomes, performance, and results.
Analytical and Critical Thinking: Demonstrated aptitude in identifying current or future problems or opportunities, analyzing data, synthesizing and comparing information to understand issues, identifying cause/effect relationships and exploring alternative solutions to support sound decision making.
Change Management/Resilience: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands.
Customer Focus: Proven customer service skills with the ability to provide service excellence to internal or external clients.
Emotional Intelligence: Demonstrated track record of self and social awareness, empathy and balances confidence with humility.
Interpersonal: Excellent communication skills with the ability to actively engage with others while maintaining a positive attitude.
Judgment/Decision Making: Capability of exercising sound judgment, making decisions and committing to a position.
Leveraging Differences: Proven capacity to work with and include people from different backgrounds, experiences, cultures, races, etc. and view those differences as assets to be leveraged to accomplish business goals and objectives.
Relationship Management: Strong relationship management skills including the ability to seek out, build, foster and maintain productive relationships, networks or alliances to meet goals and achieve results.
Teamwork: Ability to work together in situations when actions are interdependent, and a team is mutually responsible to produce a result.
Work Ethic: Possession of a strong drive to do what it takes to get the job done; inquisitive and demonstrates a strong willingness to learn.

Benefits

Comp & perks

Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
Volunteer Encouragement: Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.