Travelers

Analyst

• Manage the profitability, growth, and retention of a typically smaller assigned book of business.
• Underwrite and negotiate routine customer accounts to minimize risk and maximize profitability.
• Partner with leadership, execute business unit underwriting strategies across your book of business to achieve profit and growth objectives.
• Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities.
• Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite.
• Identify and capture new business opportunities using consultative marketing and sales skills.

Construction Surety Underwriter, Financial Analyst – Associate Account Executive

Product Manager

• Define, prioritize and ensure a ready backlog of work for a cross-functional product team, accepting final product output with a focus on achievement of defined outcomes.
• Drive continuous discovery — proactively synthesizing customer insights, data signals, and business strategy to surface high-value hypotheses and inform the team roadmap.
• Effectively manage a backlog of deliverables and capabilities, including test-and-learn experimentation targeted at validating hypotheses, measuring performance against OKRs, and adjusting the roadmap accordingly.
• Translate business strategies and needs into execution-ready work for an Agile product team; define team goals and strategy ensuring alignment with circle and value stream vision; articulate goals and strategy effectively to key stakeholders, Circle Leads, and team members.
• Act as voice of the end-user; develop deep customer understanding through proactive feedback loops, ensuring needs and acceptance criteria are clearly defined and met.
• Own team backlog including prioritization and refinement; make trade-off decisions to maximize value, bringing clear proposals with supporting evidence to stakeholders.
• Optimize value by setting objectives and key results (OKRs) for solutions, tracking leading and lagging indicators to assess progress and inform investment decisions.
• Inform and participate in business readiness; understand the impact of change, translate the approach to manage adoption and mitigate resistance.
• Provide feedback on work-in-progress, clarify requirements, and contribute to removing roadblocks; champion continuous improvement in team process and delivery practices.
• Partner with key leaders and peers to determine resources required to achieve defined business outcomes, including opportunities to leverage emerging technologies such as AI to drive efficiency and customer value.
• Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
• Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
• Perform other duties as assigned.

Director, Agile Product Owner

People Operations

• Direct the team in determining and using appropriate techniques that may include diagnostic analysis, active monitoring and/or multivariate modeling methods that can be used to influence strategic business decisions by balancing constraints and opportunities.
• Be a mentor or resource for less experienced analytic talent, onboard new employees and interns, and provide support for recruiting and talent assessment efforts.
• Explore and implement new data and analytic tools, techniques and industry best practices to apply to business problems.
• Interpret and synthesize findings across multiple analyses and influence optimal business action based on balancing business constraints and analytical findings.
• Build organizational partnerships across lines and functional teams to define and inform key strategic decisions.
• Ensure sound data strategy, quality, and coding best practices and bring recommendations and suggestions for improvements to supporting areas.
• Perform other duties as assigned.

Director, Decision Science – Corporate & People Analytics

Full-stack Engineer

• Design and implement scalable solutions for technical requirements of intermediate complexity.
• Collaborate across teams to analyze, assess, and contribute to the design of complex solutions, demonstrating strong communication and problem-solving skills.
• Work autonomously within team guidelines to tackle cutting-edge challenges while contributing to our collaborative environment.
• Proactively expand your technical knowledge and capabilities through continuous learning opportunities.
• Contribute to innovation initiatives and technology advancement efforts.
• Provide technical guidance and mentorship to less experienced employees.
• Perform other responsibilities as assigned.

Software Engineer II – AI Assistant Enablement

Architect

• Responsible for leading one or more architecture teams within one or more segments or domains for a single business unit.
• Define target state technology architecture and roadmaps.
• Ensure alignment of initiatives to target state, enterprise standards and business objectives.
• Proactively identify opportunities to capitalize on technology advances through analysis of key industry and technology trends to assess potential impact on the enterprise.
• Define and lead technology proof of concepts to ensure feasibility of new technology architecture solutions.
• Responsible for leading an architecture team within Bond and Specialty Insurance division.
• Define and execute the strategic architecture roadmap for platform modernization of Management Liability and Cyber products.
• Drive a cohesive domain architecture and integration strategy (for APIs, Events, Agents) across Product, Underwriting, Pricing, and Specialty Cyber domains.
• Drive continuous technology transformation and modernization, including to minimize technical debt.
• Provide thought leadership in pursuit of modern architecture principles and technology modernization.
• Collaborate with and influence leadership within Technology and Business to develop architecture priorities and direction to enable business imperatives.
• Optimize talent strategy to ensure proper mix of resources.
• Proactively attract, develop, engage, and retain high performing talent.
• Set clear goals, provide ongoing feedback, and hold talent accountable.
• Promptly address performance issues.
• Ensure proper alignment of team skills with technology direction and execution proof of technologies.
• Prepare and deliver communications to convey architectural direction.
• Drive strategic relationships and champion buy-in.

Senior Director, Product Architecture

Insurance

• Responsible for leading the Cross-Domain architecture team within Bond & Specialty Insurance, spanning shared platforms and integration capabilities that serve multiple business lines and align with enterprise technology divisions.
• Define target state technology architecture and roadmaps.
• Serve as primary architecture liaison to Prod & Tech Value Stream and Customer Value Stream leadership.
• Drive cross-domain architecture decisions that affect multiple business lines.
• Ensure alignment of initiatives to target state, enterprise standards and business objectives.
• Identify opportunities to capitalize on technology advances.
• Champion adoption of Agentic AI/ML, cloud-native, and event-driven architecture patterns.
• Define and lead technology proof of concepts.
• Collaborate with Technology and Business leadership to develop architecture priorities and direction.
• Optimize talent strategy to ensure proper mix of resources.

Director, Bond and Specialty Insurance Architecture

Human Resources

• Serve as a strategic advisor to business leaders on complex HR and organizational challenges.
• Participate in business planning and management processes; translate business strategy into people strategies that support major initiatives.
• Lead change leadership/management and team effectiveness efforts as the organization evolves through transformation.
• Identify and address organizational design needs, workforce planning gaps, and leadership capability opportunities.
• Continuously assess talent pools, competency readiness, and bench strength across business areas—championing a 'right person, right job, right time' philosophy.
• Partner with leadership to identify, develop, and retain key talent; develop proactive strategies to mitigate attrition risk.
• Champion enterprise hiring, development, and advancement practices.
• Consult with Compensation and business partners on compensation decisions and communications, ensuring alignment with pay-for-performance philosophy.
• Oversee the performance management cycle, ensuring quality, timeliness, and equitable outcomes.
• Provide guidance to managers on effective performance practices and employee development conversations.
• Maintain a positive, fair, and inclusive work environment; proactively identify and resolve potential employee relations issues.
• In partnership with Employee Relations and Legal, advise and coach managers on sensitive or complex employee matters, balancing legal risk with business needs.
• Conduct investigations, site assessments, and informal dispute resolutions with objectivity and sound judgment.
• Partner with Talent Acquisition to ensure qualified candidate pools for roles.
• Advise on job design, core competency frameworks, and skill requirements to ensure consistency and market alignment.
• Identify staffing trends and proactively flag workforce risks and opportunities to leadership.
• Serve as a trusted coach and resource for HR colleagues and business managers alike.

AVP – Human Resources

General Counsel

• Acquire and develop knowledge on how to apply effective litigation/negotiation skills.
• Conduct legal research and demonstrate effective and persuasive legal writing and presentation skills.
• Draft pleadings, motions, briefs, discovery and other file documents under the supervision of experienced counsel.
• Attend court events, depositions, and other appointments with or under the supervision of experienced counsel.
• Provide case analysis and recommendations to insured clients and claim partners on file handling strategy.
• Build and maintain strong internal and external client and business partner relationships.
• Fully and effectively utilize available technology, case management system and automation.
• Travel as required to meet business needs.
• Perform other duties as assigned.

Associate Counsel

• Travelers is seeking an experienced marketing leader for the role of Director, Marketing.
• This position will play a central role in helping define and drive the overarching marketing strategy for the business area supported, translating business objectives into integrated marketing programs that generate profitable growth.
• Consult with and works collaboratively with marketing partner(s), assigned business partner(s) and enterprise partners to create and execute more complex integrated marketing campaigns aligned to specific business needs.
• Develop the marketing strategy for a business area.
• Partner with internal teams (i.e., product, underwriting, analytics, sales, etc.) to shape go-to-market plans and monitor competitive and consumer trends to continuously evolve positioning.
• Responsible for managing content development (design, written, multimedia) for assigned campaigns to ensure that campaign objectives are met; shepherds material through the review/approval process.
• Executes more complex traditional marketing tactics such as email, ecards, webinars, newsletters, sell sheets, brochures; and digital marketing such as video, social and web for assigned campaigns.
• Monitor and analyze the effectiveness of more complex campaigns and adjusts tactics as appropriate.
• Tracks results and conducts post-campaign ROI analysis and reporting. Recommends adjustments to tactics.
• Able to demonstrate how each marketing campaign ties back to marketing and business strategies for each campaign.
• Reviews and analyzes research on business and consumer insights on more complex marketing campaigns and develops recommendations on the directions of the marketing campaigns and content development.
• Responsible for ongoing maintenance/refresh of campaign content and tactics on more complex campaigns.
• Supports agency and industry events by executing marketing components and contributing to key message development.
• May provide project management leadership.

Director, Marketing – Personal Insurance

Attorney

• Leverage trial experience to apply effective use of litigation skills and techniques to try cases to verdict or negotiate resolution.
• Conduct advanced legal research and demonstrate strong and persuasive legal writing and presentation skills.
• Draft substantive pleadings, motions, briefs, discovery and other legal documents.
• Attend court events, depositions, and other appointments independently.
• Provide in-depth, substantive case analysis and recommendations to insured clients and Claim partners on file handling strategies.
• Collaborates with expert witnesses and consultants to develop case strategies, evaluate technical matters, and prepare compelling testimony for litigation.
• Build and maintain strong internal and external client and business partner relationships, including independent responsibility for managing client and business partner relationships.
• Provide internal and external training, seminars and legal updates to insured clients and Claim partners.
• Provide leadership through mentoring other attorneys and legal support staff.
• Initiate special projects and identifies other opportunities to support office goals/business needs.
• Fully and effectively utilize available technology, case management system and automation.
• Travel as required to meet business needs.
• Perform other duties as assigned.

Senior Liability Trial Attorney

Manager

• Consult with and advise employees on eligibility, provisions, and other matters related to Leave of Absence (LOA).
• Respond to cases forwarded by the Employee Services Unit call center.
• Respond to employees and/or managers regarding their cases via email or phone.
• Perform leave and pay related calculations.
• Prepare employee eligibility and determination notices for all US leave types ensuring they meet all federal and state compliance requirements.
• Assist in the preparation of employee eligibility and determination notices ensuring they meet all federal and state compliance requirements.
• Ensure all U.S. reports are completed timely and accurately.
• Provide support to LOA managers and other team members, as needed and complete all other LOA related tasks as assigned.
• Perform other duties as assigned.

LOA Case Manager

Project Manager

• The Project Manager controls planning and execution of the Projects activities and resources to ensure that established cost, time, and quality goals are met.
• The Project Manager works with moderate supervision and is responsible for applying Project Management knowledge, skills, tools and techniques to Project deliverables, processes, and systems in order to meet or exceed stakeholder needs and expectations.
• The Project Manager operates within defined parameters using a proven Project Management Methodology with flexibility to merge different methodologies in accomplishing collective goals.
• Manages team development, actively mentors members of the PM community.
• Perform other duties as assigned.

Project Manager – MM/NP Strategic Initiatives

Backend Engineer

• Build and operationalize complex data solutions, correct problems, apply transformations, and recommend data cleansing/quality solutions.
• Design data solutions.
• Analyze sources to determine value and recommend data to include in analytical processes.
• Incorporate core data management competencies including data governance, data security and data quality.
• Collaborate within and across teams to support delivery and educate end users on data products/analytic environment.
• Perform data and system analysis, assessment and resolution for defects and incidents of moderate complexity and correct as appropriate.
• Test data movement, transformation code, and data components.
• Perform other duties as assigned.

Data Engineer I, TM1, Python, AWS

Business Operations

• Develop organizational strategies aligned with enterprise and business unit goals.
• Identify and assess recommendations for process improvement opportunities and may initiate and implement large / multiple improvement opportunities.
• Collaborate and influence to ensure efforts are focused on the most impactful initiatives across the enterprise to support the successful realization of business benefits and implementation of strategies.
• Own and optimize the performance of an assigned capability or business area(s) and/or technologies, ensuring process efficiency by influencing stakeholders, requesting, and obtaining the proper tools, resources and funding to maximize business value.
• Own, lead, and influence the end-to-end execution of high complexity initiatives that have a broader impact across the line of business, including benefits monitoring, benefits realization.
• Accountable for the buy-in and implementation of process improvement opportunities to drive business results within your portfolio(s).
• Ensure priorities and recommendations are aligned with long term goals by understanding various business strategies and the impact work will have across the enterprise and business unit.
• Coordinate with leaders across multiple business areas to ensure goals are aligned to overall business strategy.
• Coach team members on process improvement tools, methodologies, approaches, and foundational knowledge to ensure the successful rollout and enhancements across all initiatives.
• Perform other duties as assigned.

Senior Director, Business Process Management

• Follow operational policies to analyze, investigate, and resolve BSI recovery claims of varying levels of severity with moderate supervision from claims management.
• Prepare and present reports for management that accurately reflect loss development, potential/actual financial exposure, reserve adjustments, coverage issues, and claim and recovery the status of recovery claims and recovery, litigation and settlement strategies.
• Retain, monitor, and manage outside counsel actively utilizing litigation management plans and budgets.
• Communicate with underwriting on significant claim exposures recovery opportunities.
• Continue to develop the ability to identify all recovery opportunities and coordinate recovery efforts with the Recovery Management Unit and Claim management.
• Travel to and attend mediations, settlement conferences, claim conferences, field office visits, trials and depositions.
• Coordinate recovery efforts with Claim Professionals to identify potential sources of recovery and optimize loss mitigation opportunities.
• Continue to develop the ability to identify potential sources of recovery, and to analyze, investigate, develop and refine recovery strategies, and resolve claims within authority; retain, manage and direct outside counsel and vendors to optimize outcomes and resolve recovery claims of varying levels of severity.
• Research, analyze and provide recovery and loss mitigation advice to claim and underwriting colleagues on claims of varying complexity, including drafting/reviewing settlement agreements, releases, assignments, and/or other documents modifying recovery policy provisions or impacting recovery opportunities, and provide transactional support to claim and underwriting colleagues.