Travelers

Director

• In coordination with the Regional Executive/President and field leadership team, responsible for the implementation of agency development strategies in the assigned Profit Center(s) with the primary objective being to increase the production of profitable business, expand the number of product lines placed by key agents and identify/develop new production sources.
• Coordinate and communicate with regional BU leadership to understand the key drivers and strategies that are critical to the BU's and region's success.
• Collaborate with BUs to identify opportunities utilizing segmentation, cross sell and other distribution management tools.
• Be recognized as a resource to establish and implement distribution strategies with agents within the region.
• Engage outside groups (i.e. regional sales council) to develop targeted distribution opportunities.
• Lead Profit Center(s) meetings and engage the Profit Center Team(s) in ownership of PC results.
• Lead, develop, coach and mentor the Relationship Managers (RM) and Agency Liaisons within assigned Profit Center(s).

Regional Director – Enterprise Distribution Management

• In coordination with the Regional Executive/President and field leadership team, responsible for the implementation of agency development strategies in the assigned Profit Center(s) with the primary objective being to increase the production of profitable business, expand the number of product lines placed by key agents and identify/develop new production sources.
• Coordinate and communicate with regional BU leadership to understand the key drivers and strategies that are critical to the BU's and region's success.
• Collaborate with BUs to identify opportunities utilizing segmentation, cross sell and other distribution management tools.
• Be recognized as a resource to establish and implement distribution strategies with agents within the region.
• Engage outside groups (i.e. regional sales council) to develop targeted distribution opportunities.
• Lead efforts to gather and maintain competitor intelligence on key national and regional competitors.
• Lead Profit Center(s) meetings and engage the Profit Center Team(s) in ownership of PC results and drive BU engagement and participation.
• Lead, develop, coach and mentor the Relationship Managers (RM) and Agency Liaisons within assigned Profit Center(s).

Paralegal

• May conduct moderate to complex legal research and analyzes to prepare legal documents.
• Assists with projects as requested.
• Compiles and/or drafts routine to complex legal documents for review and use by attorneys such as motions for summary judgment, discovery responses, subpoenas and/or privilege logs.
• May prepare and execute affidavits.
• Summarizes deposition transcripts and/or assists attorneys in deposition preparation of witnesses up to and including trial preparation.
• Prepares exhibits and other demonstrative evidence.
• Assists attorney in every aspect of trial strategy and preparation and shares in the responsibility of trial results.
• Categorizes and interprets data; reviews and analyzes reports, responses and records.
• Conducts investigations including interviews as needed and directed.
• Coordinates requests between multiple parties involved in litigation.
• Uses resources to identify and select subject matter experts and provides instruction on areas to address.
• Prepares and publishes legal holds.
• Prepares case summaries and/or case analysis reports Subpoenas records.
• Coordinates with Document Management to obtain underwriting files and certified policies.
• May provide testimony at depositions or trial, including as a corporate designee regarding company practices and procedures.
• Locates archived materials in a variety of formats such as microfilm and microfiche.
• Works with Claim and Underwriting Units to locate archived manuals and guidelines for all legacy companies.
• May review and process bills for payment.
• Captures time and records billable time in accordance with policies and procedures.
• Utilizes technology to respond efficiently to discovery requests.
• Perform other duties as assigned.

Senior Paralegal, In-House Coverage Litigation

Attorney

• Under appropriate attorney supervision, review, draft and negotiate a variety of supplier contracts for technology and services, including artificial intelligence and other emerging technology agreements.
• Work collaboratively with Corporate Procurement, the business, and other stakeholders as part of the vendor contracting process.
• Determine appropriate contract templates, modify templates as necessary and develop supplementary contract language as needed for specific supplier transactions.
• Respond to inquiries regarding terms in existing contracts, and assist business partners in understanding contract provisions.
• Initiate and participate in various projects and identify opportunities to support department and company goals and requirements.
• Make effective use of technology, automation and AI tools to support efficient, high-quality contract review and drafting.
• Perform other duties as assigned.

Contract Manager – Contracts & Technology Legal

• Manage the profitability, growth, and retention of an assigned book of business.
• Underwrite and skillfully negotiate the most complex customer accounts to minimize risk and maximize profitability.
• Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
• Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite.
• Identify and capture new business opportunities using consultative marketing and sales skills.
• Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans.
• Provide coaching, mentoring, and strategic counsel on underwriting to all levels of underwriters within region or business unit.
• Perform other duties as assigned.

Senior Ocean Marine Underwriter, Account Executive Director

General Counsel

• In the handling of a caseload of higher exposure cases and more complex litigation matters, your responsibilities will include: Leverage trial experience to apply effective use of litigation skills and techniques to try cases to verdict or negotiate resolution.
• Conduct advanced legal research and demonstrate strong and persuasive legal writing and presentation skills.
• Draft substantive pleadings, motions, briefs, discovery and other legal documents.
• Attend court events, depositions, and other appointments independently.
• Provide in-depth, substantive case analysis and recommendations to insured clients and Claim partners on file handling strategies.
• Collaborates with expert witnesses and consultants to develop case strategies, evaluate technical matters, and prepare compelling testimony for litigation.
• Build and maintain strong internal and external client and business partner relationships.
• Provide internal and external training, seminars and legal updates to insured clients and Claim partners.
• Provide leadership through mentoring other attorneys and legal support staff.
• Initiate special projects and identifies other opportunities to support office goals/business needs.
• Fully and effectively utilize available technology, case management system and automation.
• Travel as required to meet business needs.
• Perform other duties as assigned.

Senior Counsel, Workers' Compensation

Scrum Master

• Optimize the flow of valuable solutions in a multi-team environment by reducing dependencies, hand-offs, and systemic waste.
• Plan and facilitate Program Increment planning events; ensure work is incorporated in Program Increment plans and capacity is reserved for technical and operational enablers, refactoring, and unknowns.
• Build feedback loops through cross-team reviews and engage all key stakeholders, promoting faster learning cycles.
• Drive relentless improvement through multi-team retrospectives, metrics, assessment analysis, and other means.
• Escalate and track risks and impediments to eliminate systemic waste to improve the flow of value.
• Create transparency into the progress of cross-team work through visible boards, operational metrics, forums, dashboards, etc.
• Manage cross-team dynamics.
• Coordinate team building and cross-team communication.
• Promote and teach effective software delivery practices.
• Provide input on resourcing to address critical bottlenecks.

Agile Delivery Lead

Insurance

• Own the CarCon quote process from intake through bind, serving as the primary quoting resource for the PI Field Sales team, soliciting all necessary information to produce quotes, retain business, and close sales.
• Apply in-depth knowledge of Travelers PI products and underwriting guidelines to assess risk, price accounts, and recommend effective quote strategies.
• Collaborate with the internal Field Sales team to align quote activity with territory sales strategies and broader business objectives.
• Engage directly with agency partners to build rapport, facilitate quote requests, and support the development of consolidated carrier relationships.
• Utilize data and analytics within the CarCon dashboard to support pipeline management, performance tracking, and informed sales decisions, including leveraging automation and AI tools to optimize quote workflows and improve efficiency.
• Obtain and maintain Issue Authority for all Personal Insurance lines of business, as well as required resident and non-resident State P&C licenses.
• Ensure accurate and thorough documentation of quote and account activity in accordance with defined guidelines and procedures.
• Perform other duties as assigned.

Carrier Consolidation Specialist, Personal Insurance

Account Executive

• Develop and implement comprehensive sales strategies to expand and manage a portfolio of business, with the objective of driving profitable growth.
• Own assigned territory, including business development, leveraging performance metrics to create annual plans and manage territorial performance.
• Conduct in-depth agency diagnostics to assess performance and identify growth opportunities.
• Facilitate agency appointments and build long-term relationships through office visits (both in person and virtual).
• Prospect, onboard and set performance goals for new agencies, while providing training and support.
• May pre-qualify accounts as needed.
• Influence agency partners through effective communication and negotiation skills.
• Collaborate with internal teams, such as Product and Underwriting to ensure alignment of sales strategies with business objectives.
• Understand Travelers Enterprise focus and seize opportunities to cross-sell Travelers products by discussing with business partners in other lines.
• May identify book transfer opportunities.
• Develop knowledge of competitor products and capabilities and local market trends.
• Utilize advanced data and analytics for sales decisions and performance measurement, leveraging extensive knowledge of Travelers' systems and platforms to support the sales process.
• Leverage AI technologies to optimize industry processes, enhance decision-making, and drive innovation, while continuously learning and adapting to emerging AI trends and tools.

Sales Executive, Personal Insurance

Full-stack Engineer

• Travelers is seeking a Software Engineer II to join our organization as we grow and transform our Technology landscape.
• Individual will complete advanced end to end engineering tasks for specific system assignments including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications, consulting with users to determine hardware, software or system functional specifications, managing interaction between the systems and other technical support areas and defining technical requirements and coordinating team resources to solve problems.
• Perform analysis, design, development, and configuration functions (includes defining technical requirements) with a high degree of accuracy and speed, operating as an individual contributor to team goals.
• Perform analysis, assessment and resolution for defects and incidents of advanced complexity and escalate appropriately.
• Work independently to tackle well-scoped and loosely scoped problems.
• Seek opportunities to expand technical knowledge and capabilities.
• Provide technical guidance and mentorship to less experienced employees.
• Perform other duties as assigned.

Software Engineer II – Guidewire Policy Center Configuration

Frontend Engineer

• Perform analysis, design, development, and configuration functions as well as define technical requirements for assignments of intermediate complexity.
• Participate with team to perform analysis, assessment and resolution for defects and incidents of intermediate complexity and escalate appropriately.
• Work within guidelines set by team to independently tackle well-scoped problems.
• Seek opportunities to expand technical knowledge and capabilities.
• Perform other responsibilities as assigned.

Software Engineer I – Personal Insurance, Typescript, NodeJs, C#

Data Engineer

• Lead the design and stewardship of BSI's data governance architecture, data traceability standards, and quality frameworks, alongside oversight of reference and shared data management — with heightened emphasis on data integrity as a critical enabler of AI/ML model training and regulatory reporting.
• Establish and maintain enterprise standards for data lineage, data quality measurement, and governance processes, developed in close partnership with data governance stakeholders across the organization.
• Responsible for architecting reference and shared data patterns that underpin all business domains — Management Liability, Surety, and Claims — alongside the Analytical domain, ensuring a unified and governed approach to shared data assets across the enterprise.
• Collaborate with Enterprise teams to establish guidelines for AI-ready data, while identifying gaps and defining a clear roadmap to advance BSI's overall data readiness.
• Collaborate closely with the Data Engineering Value Stream to drive data governance implementation and engage with the Enterprise teams to align on and advance cross-enterprise data standards.
• Ensure data architecture decisions support and align with regulatory compliance requirements.
• Partner with senior leaders across Technology and Business to define architecture priorities, align on strategic direction, and ensure architectural decisions are firmly grounded in business imperatives.
• Collaborate with Enterprise architecture and center of excellence teams to define and advance architectural patterns aligned with modern principles; producing best practices, reference materials, and instructional videos that drive consistent adoption across the organization.
• Develop architecture designs and patterns, partnering with engineering teams to ensure effective execution and delivery.
• Build and sustain close working relationships with engineering teams, ensuring the right skills are developed and aligned to support evolving technology direction.
• Champions modern architecture principles and technology modernization, bringing clear thought leadership and a forward-looking perspective to drive meaningful change.
• Proactively identifies opportunities to leverage emerging technology advances by analyzing key industry and technology trends and assessing their potential impact on the enterprise.
• Drive the design and execution of technology proof of concepts, ensuring modern architecture solutions are rigorously assessed for feasibility and fit before implementation.

Data Architect – Data and Analytics

Underwriter

• Manage the profitability, growth, and retention of business within a location or region.
• Partner with RVP to develop and implement business strategies to effectively achieve profit and growth objectives.
• Effectively manage local strategies, objectives and tactics concerning relationships with brokers and agencies.
• Underwrite and skillfully negotiate the most complex, at-risk, or hard-to-close deals.
• Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales strategies and identify cross-selling opportunities.
• Regularly meet in person with agents and brokers and have the ability to travel to these meetings.
• Provide strategic direction and support for team and take responsibility for coaching, training, and performance management.
• Perform other duties as assigned.

Managing Director, Ocean Marine Underwriting

• Identify, review and confirm reinsurance coverage for losses, specifically complex claims such as asbestos, environmental (hazardous waste, pollution) and other cumulative injury (eg. abuse, CTE).
• Calculate, analyze and record proper financial results and all losses within company guidelines and issue timely notices, updates including litigation updates, and billings for losses covered under our reinsurance contracts.
• Consult with internal and external partners to collect reinsurance receivables, independently resolve reinsurer complex questions, and present solutions and work with manager and attorneys to resolve complex reinsurer disputes.
• Participate in and lead various Ceded Reinsurance /Company projects and initiatives (ex: supporting commutations, insolvency analysis and reinsurer audits, etc.)
• Maintain frequent business unit, broker, and reinsurer contact to communicate service standards and highlight efforts to meet business unit needs and foster long-term relationships.
• Routinely attend and coordinate reinsurer and broker meetings to address assigned claims/issues. Establish agenda to ensure productive meetings. Ensure follow-up items from meetings are addressed.
• May serve as a reinsurer audit coordinator, including planning and implementing.
• Train new team members and/or provide mentoring to less experienced staff. Conduct quality assurance audits.
• Make recommendations to manager on system, procedure and/or workflow enhancements to improve the effectiveness and efficiency of operation.
• Assist in implementation of system improvements.

Senior Manager, Ceded Reinsurance Claim

Operations

• Under moderate supervision this position, in partnership with claim professionals and leadership is responsible for ensuring accurate financial controls and ensuring compliance with financial standards.
• Performs underlying financial controls, and assisting with validations or audits.
• Serves as subject matter expert to Claim Centers on operational services, processes and logistics/workflows.
• Reviews operational workflows, documents findings, and provides recommended solutions for improvement.
• Responsible for analyzing financial information and drawing conclusions to assist business with making decisions.
• Facilitate training and learning for team members.
• Mentor peers and assist with new hire selection through peer interviewing.

Regional Director – Enterprise Distribution Management

Regional Director – Enterprise Distribution Management

Senior Paralegal, In-House Coverage Litigation

Contract Manager – Contracts & Technology Legal

Senior Ocean Marine Underwriter, Account Executive Director

Senior Counsel, Workers' Compensation

Agile Delivery Lead

Carrier Consolidation Specialist, Personal Insurance

Sales Executive, Personal Insurance

Software Engineer II – Guidewire Policy Center Configuration

Software Engineer I – Personal Insurance, Typescript, NodeJs, C#

Data Architect – Data and Analytics

Managing Director, Ocean Marine Underwriting

Senior Manager, Ceded Reinsurance Claim

Claim Operations Analyst