Student Assistance Specialist

University of Wisconsin-Madison

Student Assistance Specialist focused on driving student success, managing food pantry operations, and providing basic needs support. Collaborating in a team to connect students with critical resources and crisis assistance.

Posted 7/9/2026full-timeMadison • Wisconsin • 🇺🇸 United StatesEntry Level💰 $58,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management and crisis intervention, with a focus on student wellness and interdisciplinary care coordination. Proficient in overseeing operations, preparing reports, and maintaining accurate documentation.

Highest-signal resume keywords

Case Management ExperienceCrisis InterventionInterdisciplinary Care CoordinationReport PreparationCommunity Outreach

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

SupervisionPresentation Skills

Industry Keywords

Food SecurityWellness GoalsOpen Seat Food PantryStudent Support ServicesMental Health Issues

About the role

Key responsibilities & impact

Serve on campus committees related to basic needs and food security
Oversee operations of Open Seat Food Pantry, including direct supervision of the Open Seat Graduate Advisor and indirect supervision of undergraduate student employees of Open Seat
Prepares reports based on documented data as needed
Assesses needs of students/clients and provides or recommends interdisciplinary care
Creates, implements, coordinates, and monitors treatment plans to assist students/clients in meeting wellness goals
Documents all cases and accurately maintains records of cases discussed
Serves as primary resource and referral source for students/clients in dealing with a crisis and/or mental health issues

Requirements

What you’ll need

Experience working in case management
Experience doing presentations, working with community agencies, and outreach

Benefits

Comp & perks

generous paid time off
competitively priced health/dental/vision/life insurance
tax-advantaged savings accounts
participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund