Claims Handling Administrator

Verisk

Claims Handling Administrator responsible for raising payments for motor claims and managing correspondence. Collaborating on claims tasks and ensuring accuracy in Hyderabad, India.

Posted 7/6/2026full-timeHyderabad • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong attention to detail and accuracy in data extraction and claims management, ensuring compliance with customer service standards and internal audit requirements. Proficient in managing workflows to meet service level agreements and team targets while delivering exceptional customer service.

Highest-signal resume keywords

Attention To DetailData ExtractionCustomer ServiceOrganizedTelephony

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ExtractionClaims ManagementPayment ProcessingSystem UpdatesDocument Review

Soft Skills

Attention To DetailCollaborationCommunicationProactiveTeamwork

Industry Keywords

Customer Service Level AgreementsInternal Audit RequirementsPost TriageDuplicate ClaimsUrgent Action Escalation

About the role

Key responsibilities & impact

To understand the different types of documents received and the actions required for each**
Data extract all relevant claim information from the document onto the system where required with heightened attention of accuracy**
Raising payments on files, ensuring attention to detail.**
Create all new claims on the system(s) where applicable, highlighting duplicate claims where necessary**
Complete post triage and redirect correspondence if needed**
Raise payments and update the system to ensure the file is in the correct stage and clear notes are visible of actions taken**
Identify post that needs urgent action and escalate as appropriate**
Manage work efficiently to enable customer Service Level Agreement’s, individual targets and team targets are met**
Maintain a high standard of quality on work produced to meet both internal and external audit requirements**
To deliver professional standards of customer service to internal and external customers**

Requirements

What you’ll need

Accuracy / Attention to detail**
Computer Literate**
Customer Service**
Collaborative**
Communication including telephony**
Determination**
Enthusiasm**
Motivated**
Organized**
Patience**
Proactive**
Teamwork**
Telephony**
Willingness to Learn

Benefits

Comp & perks

Short Term Incentive
Work Arrangement: Hybrid
Budgeted Salary Currency: INR