Principal Product Manager – Client Insights, AI Context Enablement

Wells Fargo

Principal Product Manager leading strategy for AI-powered sales enablement platform at Wells Fargo. Driving measurable productivity gains and influencing cross-functional alignment on AI initiatives.

Posted 5/24/2026full-timeConcord • California, Minnesota, North Carolina, Texas • 🇺🇸 United StatesLead💰 $185,000 - $300,000 per yearWebsite

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Hard Skills

Product ManagementProduct DevelopmentStrategic PlanningProcess ManagementAgile Product OwnerAI Platform StrategyData ManagementData GovernanceData QualityAI Operations

Soft Skills

Cross-functional AlignmentInfluencing StakeholdersLeadershipCommunicationCollaborationChange DeliveryProblem SolvingStrategic ThinkingAdaptabilityNegotiation

Tools & Technologies

CRMMS DynamicsAI Orchestration FrameworksData PlatformsContext EngineAI/ML CapabilitiesMetadata ManagementSecure Data AccessEvaluation SystemsExperimentation Tools

Industry Keywords

Commercial BankingClient InsightsSales ProductivityContext-aware IntelligenceEcosystem GrowthMatrixed OrganizationsCompliance StandardsGoverned DataAI AdoptionAgentic Architecture

About the role

Key responsibilities & impact

Define and lead the product strategy and roadmap for a Commercial Banking Sales AI orchestration platform within the Client Insights–CRM product area, driving measurable sales productivity gains
Build and scale an enterprise Context Engine/AI OS, launching an MVP that powers Client Insights use cases and delivers persistent, context-aware intelligence across client interactions
Establish a reusable AI platform foundation adopted across ≥3 priority sales workflows, reducing duplication through shared services and capabilities
Partner with Data Science, Engineering, and Data Platform teams to productionize AI/ML capabilities and enable AI at scale with high-quality, governed data
Drive cross-functional alignment across Product, Technology, Architecture, Risk, Compliance, and Sales to deliver scalable, compliant solutions and achieve trusted AI adoption
Influence senior leadership and external partners as a recognized authority in AI platform strategy and execution, ensuring solutions meet defined quality, governance, and compliance standards

Requirements

What you’ll need

10+ years of Product Management, product development, strategic planning, process management, change delivery, agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Proven experience leading platform product strategy, preferably in AI, Data, and CRM (MS Dynamics)
Expertise in data management and data platform principles, including governance, metadata, lineage, quality, and secure data access design
Strong grasp of knowledge and context layer design
Experience applying data science principles within products, including experimentation, model evaluation, and outcome-based measurement
Demonstrated ability to build platforms (not just features) that enable reuse, extensibility, and ecosystem growth
Strong understanding of AI OS / agentic architecture patterns, including orchestration frameworks, tool integration, evaluation systems, and AI operations
Ability to influence across executive stakeholders and drive alignment in complex, matrixed organizations
Familiarity with Commercial Banking

Benefits

Comp & perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement