Roving Personal Banker

Wells Fargo

Roving Personal Banker providing support across multiple branch locations in Virginia. Building customer relationships and supporting banking needs through in-branch interactions and outreach.

Posted 7/1/2026full-timeOrange • Virginia • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building trust-based customer relationships and delivering personalized banking support while adhering to compliance and risk management standards. Proficient in utilizing digital tools to enhance customer engagement and streamline service delivery.

Highest-signal resume keywords

Customer Relationship ManagementFinancial Services ExperienceDigital Tools ProficiencyRisk Management ComplianceCollaborative Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash HandlingAccount OpeningService RequestsCredit ApplicationsCustomer Needs Assessment

Soft Skills

Active ListeningProactive CommunicationTrust BuildingAdaptabilityTeam Collaboration

Tools & Technologies

Digital Banking ToolsCustomer Relationship Management Software

Industry Keywords

Regulated Customer-Facing RoleBranch GrowthCustomer EngagementRisk Controls

About the role

Key responsibilities & impact

Provide personalized banking support across multiple branch locations within an assigned geographic area
Adapt quickly to new branch environments, teams, and customer needs
Build lasting customer relationships through proactive, meaningful conversations
Lead discovery driven conversations to understand customer needs
Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals
Support everyday banking needs, including account openings, service requests, and credit applications
Perform cash handling and teller line activities
Demonstrate comfort using and adopting digital tools
Deliver accurate, compliant service while exercising sound judgment within defined risk controls
Collaborate with branch teammates to coordinate seamless handoffs

Requirements

What you’ll need

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Prior experience in financial services or a highly regulated customer‑facing role
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement
Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs
Demonstrated comfort with digital tools and technology
Ability to identify customer needs and connect them to appropriate solutions
Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience
Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns

Benefits

Comp & perks

robust benefits
competitive compensation
programs designed to help you find work-life balance and well-being