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Telesales Specialist – Merchant Services
Wells FargoMerchant Services Telesales Specialist collaborating with business owners to implement secure payment solutions. Engaging in a sales-driven environment to enhance customer experience and operational efficiency.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative sales and client engagement within the Merchant Services and fintech industries, with a strong focus on delivering customized payment solutions and achieving sales targets. Proficient in navigating CRM tools and Microsoft Office applications to enhance client interactions and streamline processes.
Highest-signal resume keywords
Merchant Services Sales ExperienceConsultative Sales SkillsBilingual Spanish ProficiencyCRM Tool ProficiencyPayment Security Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Lifecycle ManagementSolution-Based SellingFraud MitigationRegulatory ComplianceKPI Achievement
Soft Skills
Excellent Communication SkillsClient Engagement
Tools & Technologies
CRM ToolsMicrosoft Office Applications
Industry Keywords
Payment SolutionsFintech IndustryContact Center SalesFinancial Services
About the role
Key responsibilities & impact- Sell a full suite of payment solutions
- Engage with pre-qualified inbound leads and executing targeted outbound follow-up
- Assess client needs and delivering customized merchant solutions
- Educate clients on payment security, fraud mitigation, and regulatory compliance
- Manage the full sales lifecycle from initial consultation through activation
- Collaborate with internal partners to ensure seamless client experience
Requirements
What you’ll need- 2+ years of Merchant Services or Contact Center Sales experience
- Experience in consultative sales, financial services, or solution-based selling environments
- Merchant Services, payments, or fintech industry experience
- Bilingual Spanish proficiency
- Excellent verbal and written communication skills
- Proficiency navigating CRM tools, multiple systems, and Microsoft Office applications
- Demonstrated ability to meet or exceed sales targets, KPIs, and performance goals
Benefits
Comp & perks- Hybrid work schedule
- Inbound customer inquiries support
- Professional development opportunities