Branch Manager

Wells Fargo

Branch Manager leading and developing a team in the National Branch Network. Part of Wells Fargo's Consumer Banking and Lending division, focusing on customer engagement.

Posted 7/3/2026full-timeAlamogordo • New Mexico • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and coaching abilities to develop high-performing teams in the banking sector, while effectively managing customer relationships and driving business growth through strategic execution and digital banking education.

Highest-signal resume keywords

5+ Years Banking Experience2+ Years Leadership ExperienceCoaching and Developing Direct ReportsRisk Management and Compliance KnowledgeCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Performance AnalysisFinancial Needs AssessmentDigital Banking EducationTeam BuildingAdaptabilityCritical ThinkingDelegationCustomer EngagementRelationship BuildingHiring Talent

Soft Skills

CollaborationAccountabilityIntegrityProfessionalismMentoring

Industry Keywords

Banking Industry LawsFinancial ServicesBranch NetworkRisk ManagementLoss PreventionMilitary ExperienceCustomer SegmentsCommunity EngagementCustomer-Centric ExperienceBusiness Objectives

About the role

Key responsibilities & impact

Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business
This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
Mentor and guide talent development of direct reports and assist in hiring talent

Requirements

What you’ll need

5+ years of banking, financial services, or Branch Network experience
2+ years of leadership experience
Management experience including hiring, coaching, and developing direct reports
Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success
Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives
Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business
Experience building and maintaining effective relationships with customers, internal partners and within the community
Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers
Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking
Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention
Ability to interact with integrity and professionalism with customers and employees
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

Benefits

Comp & perks

Robust benefits
Competitive compensation
Programs designed to help you find work-life balance and well-being