Relationship Banker

Wells Fargo

Relationship Banker managing consumer and business customer relationships at Wells Fargo. Leading discovery conversations and delivering tailored banking solutions in a collaborative branch environment.

Posted 7/8/2026full-timeRichmond • Virginia • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer relationship management and issue resolution, with a strong focus on delivering tailored banking solutions and promoting digital adoption among clients.

Highest-signal resume keywords

Customer Service ExperienceRelationship BuildingIssue ResolutionDigital Banking EducationIntegrated Solutions Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Industry Keywords

Consumer BankingBusiness BankingWealth ManagementHome LendingCustomer GoalsSelf-Service BankingMobile BankingAccount InquiriesService RequestsCustomer Needs Assessment

About the role

Key responsibilities & impact

Proactively acquire, manage, and grow a portfolio of consumer and business customer relationships
Lead discovery‑driven conversations to understand customer goals and deliver tailored banking and credit strategies
Partner with a team of professionals across Wealth, Home Lending, and Business Banking to deliver integrated solutions
Champion digital adoption by educating customers on self-service and mobile banking options
Resolve account inquiries and service requests

Requirements

What you’ll need

2+ years of customer service experience
1+ year of assessing and meeting the needs of customers or helping with issue resolution
1+ year of building and maintaining effective relationships with customers and partners

Benefits

Comp & perks

robust benefits
competitive compensation
programs designed to help you find work-life balance and well-being