Teller, Part Time

Wells Fargo

Teller providing customer banking services at Wells Fargo. Supporting everyday banking needs through in-branch interactions and processing transactions accurately.

Posted 7/8/2026part-timeRichmond • Virginia • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by accurately processing transactions and effectively engaging with customers to understand their financial needs. Proficient in utilizing digital banking tools and maintaining compliance with policies while building trust through reliable service.

Highest-signal resume keywords

Customer-Facing ExperienceAttention To DetailVerbal Communication SkillsCash-Handling ExperienceRelationship-Building Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Transaction ProcessingRisk ManagementDigital Banking ToolsOperational AccuracyService Transaction Processing

Soft Skills

Active ListeningCollaborationProfessionalismAdaptabilityOrganizational Skills

Industry Keywords

Customer ExperienceFinancial ServicesBranch OperationsCustomer Relationship ManagementSelf-Service Options

About the role

Key responsibilities & impact

Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care.
Process routine service transactions (such as deposits, withdrawals, payments, and check cashing) with accuracy and attention to detail.
Welcome customers, understand their needs, and guide them to efficient ways to bank, including digital tools, self-service options, or the appropriate team member.
Build relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.
Use strong communication and active listening skills to clarify needs and provide clear, simple solutions or next steps.
Collaborate with branch teammates to deliver strong operations and service, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution.

Requirements

What you’ll need

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Experience in customer-facing roles
Strong attention to detail
Ability to accurately process transactions across multiple systems in fast-paced environments
Strong verbal communication and active listening skills
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability
Proven cash-handling experience
Demonstrated ability to quickly build accuracy, confidence, and consistency in customer transactions
Professional, integrity-driven approach focused on building trust through reliable service
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools to improve convenience
Strong collaboration and relationship-building skills
Organized and adaptable
Ability to resolve routine customer concerns with sound judgment and professionalism

Benefits

Comp & perks

robust benefits
competitive compensation
programs designed to help you find work-life balance and well-being