Senior Software Engineer

Zendesk

Senior Software Engineer developing scalable microservices and integrations for Zendesk. Collaborating with teams to enhance productivity using innovative technologies.

Posted 6/4/2026full-timeMexico City • 🇲🇽 MexicoSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

JavaNode.jsPythonRESTful APIsAWSAzureGCPSaaS integrationunit testingintegration testing

Soft Skills

collaborationcommunicationproblem-solvingteamworkadaptabilitycritical thinkingtime managementleadershiporganizational skillsattention to detail

Tools & Technologies

ZendeskSaaS systemsDevOps toolsAgile Scrumbacklog groomingsprint planninguser acceptance testingAI solutionsmachine learningsystem integration testing

Industry Keywords

backend engineeringintegration engineeringsoftware developmentcloud technologiesapplication developmentsystem architecturesoftware testingAgile methodologiessprint retrospectivesnext-generation solutions

Tech Stack

Tools & technologies

AWSAzureGoogle Cloud PlatformJavaJavaScriptNode.jsPython

About the role

Key responsibilities & impact

Design, develop, document, test, and deploy standardized solutions
Integrate Zendesk products and third-party SaaS systems
Conduct system integration testing and support user acceptance testing (UAT)
Participate in backlog grooming and sprint planning
Explore and implement next-generation solutions leveraging AI and machine learning
Work closely with developers, IT application owners, and business system analysts
Contribute to sprint retrospectives

Requirements

What you’ll need

5+ years in backend or integration engineering
Advanced proficiency in Java (required)
Experience with Node.js or Python is a plus
Demonstrated experience designing, building, and maintaining RESTful APIs
Fluency with AWS serverless technologies or equivalent experience with Azure or GCP
Expertise integrating SaaS applications
Strong background in unit, integration, and user acceptance testing
Experience collaborating with DevOps teams
Proficient in Agile Scrum methodologies

Benefits

Comp & perks

Flexible working arrangements
Professional Development Opportunities
Health insurance
401(k) matching