Software Engineer II

Zendesk

Fullstack Engineer at Zendesk developing backend systems for AI-powered insights. Collaborating with diverse teams to improve product outcomes and customer experience.

Posted 6/24/2026full-timeBerlin • 🇩🇪 GermanyMid-LevelSeniorWebsite

ATS Keywords

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Hard Skills

TypeScriptReactNode.jsREST APIsdatabase designNoSQLPythonCI/CDAI agentic toolsdata fetching strategies

Soft Skills

communication skillsproactive mindset

Tools & Technologies

AWSdesign systemscomponent libraries

Industry Keywords

synthetic testingquality validationAI agentsreal-time insightsintelligent systemsresponsive UIs

Tech Stack

Tools & technologies

AWSJavaScriptNode.jsNoSQLPythonReactTypeScript

About the role

Key responsibilities & impact

Build systems and tools that power synthetic testing, evaluation, and quality validation for AI agents.
Collaborate with product managers, designers, data engineers, and analysts.
Create seamless, intuitive experiences combining data, intelligent systems, and responsive UIs.
Shape how customers make decisions based on real-time AI-powered insights.

Requirements

What you’ll need

3+ years of experience building modern web applications using TypeScript, React, and Node.js.
Familiarity with REST APIs, data fetching strategies, and integrating with external services.
Experience working with design systems and component libraries.
Excellent communication skills and a proactive mindset.
Familiarity with AWS and comfortable with CI/CD pipelines is a plus.
Basic database design (relational and NoSQL) experience is desired.
Experience using AI agentic tools such as Cursor and Claude Code is a plus.
Working knowledge of Python in backend, automation, or data-related tasks is also a plus.

Benefits

Comp & perks

Flexible working hours
Professional development opportunities