Senior SMB Account Executive, French

Zendesk

SMB Account Executive focused on expanding Zendesk's customer base in the SaaS industry. Requires French fluency and B2B sales experience to drive revenue growth and manage customer relationships.

Posted 6/29/2026full-timeParis • 🇫🇷 FranceSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B sales and customer relationship management, with a strong focus on exceeding sales targets and optimizing account revenue through effective prospecting and strategic account expansion. Proficient in utilizing data insights and sales tools to enhance customer satisfaction and drive top-line revenue growth.

Highest-signal resume keywords

B2B Sales ExperienceCustomer Relationship ManagementSalesforce ProficiencyFrench Language ProficiencyStrong Negotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentAccount ExpansionData AnalysisPipeline ManagementForecastingProspectingDeal ClosingTerritory PlanningSaaS Industry KnowledgeCustomer Outreach

Soft Skills

Strong Communication SkillsCollaborationOrganizational SkillsEntrepreneurial SpiritMulti-tasking

Tools & Technologies

SalesforceClariZendesk

Industry Keywords

B2B SalesCustomer SatisfactionAccount Revenue OptimizationSales TargetsCompetitive Sales Cycles

About the role

Key responsibilities & impact

Drive top-line revenue growth by acquiring new customers and developing strategies for account expansion
Manage and nurture customer relationships ensuring high satisfaction and retention levels
Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability
Use data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies
Understand and convey the benefits of Zendesk products, aligning them with customers’ business objectives to ensure customer satisfaction and product expansion
Lead competitive sales cycles utilizing strong communication skills and value selling to articulate compelling business cases
Consistently develop a robust pipeline of qualified opportunities accurately tracking details and sales stages in Salesforce
Provide accurate weekly, monthly, and quarterly forecasts, and exceed quarterly and annual revenue goals
Collaborate with internal teams to enhance sales strategies and streamline sales execution
Exceed weekly and monthly activity and pipeline KPIs

Requirements

What you’ll need

BA/BS degree or equivalent experience required
French Speaker (Native) / English Speaker
At least 2 years of B2B sales or solution engineering experience, preferably in the SaaS industry with a proven record of exceeding sales targets
Experience in managing and expanding customer relationships at various levels
Strong presentation, negotiation, and deal closing skills
Strong account research, prospecting, and customer outreach skills
An entrepreneurial spirit, strong collaboration skills, and a drive for continuous professional growth
Knowledge of industry trends and the ability to build relationships with key decision makers
Outstanding organizational and multi-tasking skills with the ability to handle high volumes of opportunities simultaneously
Experience creating and leveraging territory plans
Familiarity with key Sales tools such as Salesforce, Clari etc

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development opportunities