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Senior Machine Learning Engineer
ZendeskSenior ML Engineer responsible for delivering ML-powered product features for Zendesk's AI Copilot. Collaborating with scientists and engineers to enhance customer service with AI technology.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ML Engineering and MLOps, with a strong focus on building and maintaining ML systems in production. Proficient in Python and experienced in integrating LLMs, while also mentoring junior engineers and collaborating effectively with cross-functional teams.
Highest-signal resume keywords
ML EngineeringMLOpsPython ProgrammingContainerised DeploymentsCloud Infrastructure
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
ML Systems DevelopmentProductionisation of Research OutputsSQL ProficiencyIntegration of LLMsPerformance Optimization
Soft Skills
MentoringCollaborationTechnical Design Discussion
Tools & Technologies
DockerKubernetesAWS
Tech Stack
Tools & technologiesAWSCloudDockerKubernetesPythonRubySQL
About the role
Key responsibilities & impact- Own and deliver ML-powered product features end-to-end
- Work closely with Scientists to productionise research outputs
- Build and maintain ML infrastructure
- Contribute to technical design discussions
- Collaborate with product software engineers
- Improve reliability, performance, and cost-efficiency of ML systems
- Mentor more junior engineers
Requirements
What you’ll need- 5+ years of experience in software engineering with a focus on ML engineering or MLOps
- Fluent in Python; working proficiency in Ruby is a plus
- Solid experience building and operating ML systems in production
- Experience integrating LLMs into production systems
- Comfortable with SQL and data infrastructure
- Experience with containerised deployments (Docker, Kubernetes) and cloud infrastructure (AWS)
Benefits
Comp & perks- Health insurance
- Bonuses
- Flexible working hours
- Professional development opportunities