Service Sales Specialist

ABB

Service Sales Specialist driving ambitious revenue growth objectives for ABB by supporting sales efforts with a customer-focused approach. Maintaining relationships and managing sales opportunities for electrical infrastructure solutions.

Posted 6/17/2026full-timeRemote • California, District of Columbia, Idaho, Minnesota, North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $83,300 - $133,280 per yearWebsite

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Hard Skills

sales supportproposal developmentquote developmentorder administrationcustomer relationship managementsales target achievementpower transmission productspower distribution systems

Soft Skills

positive attitudefriendly demeanorhelpful attitudesensitivity to customer needscollaborationcommunication

Tools & Technologies

SalesforceEmpowerSAP

Certifications & Qualifications

Bachelor's DegreeHigh School Diploma/GED

Industry Keywords

business-to-business customer supportABBcommercial proposalscustomer operations

About the role

Key responsibilities & impact

Exhibit a positive, friendly, and helpful attitude with customers and partners, being sensitive to their needs.
Establish and maintain customer relationships, learning and evaluating customer operations to identify objectives, requirements, and preferences.
Assist outside sales personnel with quotations, order processing/management, customer interactions, and internal communication with ABB factories and Aftermarket teams.
Work with Commercial Proposal Managers, Application Engineers, and Customers as required.
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
Field website-generated service requests.
Route qualified opportunities to the appropriate sales managers for further development and closure.
Collaborate with Sales Directors to strengthen relationships with ABB partner organizations (IBC, Critical Power, Utility, etc.).
Support closing orders and achieving quarterly and yearly sales targets.
Generate Standard and Configured to Order proposals.
Process product & service quotations and drive continuous follow-up throughout the customer's purchasing cycle.

Requirements

What you’ll need

Bachelor's Degree from an accredited university or college with 2 years of sales or marketing experience, or a High School Diploma/GED with a minimum of 4 years of sales or marketing experience.
Experience in proposal or quote development, sales support, or order administration is strongly preferred.
General knowledge of power transmission & distribution products/systems is preferred.
Previous experience with business-to-business customer support is preferred.
A Bachelor's Degree in Engineering or another technical discipline is preferred.
Salesforce experience preferred.
Experience with Empower and SAP tools are preferred.
Candidates must already have a work authorization that would permit them to work for ABB in the US.

Benefits

Comp & perks

Health insurance
Retirement 401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Paid time off includes 11 paid holidays
Vacation provided based on years of service
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health
Employee discount program