Robotics Field Service Technician

ABB

Field Service Technician executing entry-level field service tasks related to robotics. Troubleshooting issues and ensuring quality customer service in a fast-paced environment.

Posted 7/1/2026full-timeRemote • Missouri • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical support and troubleshooting capabilities, with a focus on customer satisfaction and quality service execution. Proficient in mechanical and electrical systems, with knowledge of PLC communications and relevant software tools.

Highest-signal resume keywords

Field Service ExperienceTroubleshooting SkillsMechanical ExperienceElectrical ExperiencePLC Communications Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportTroubleshootingMechanical SkillsElectrical SkillsProgramming Skills

Soft Skills

Customer CommunicationRelationship ManagementProblem Solving

Tools & Technologies

MS WordMS ExcelMS PowerPointMS TeamsWindows

Industry Keywords

Field ServiceMaintenanceRobotic EquipmentService Quality Standards

About the role

Key responsibilities & impact

Performing entry-level field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
Reviewing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
Executing work on a first-time right approach with customers and ensuring the job is done on time and as per quality standards.
Contributing to customer satisfaction by executing service work as per customer order and expectations, and making recommendations to avoid such issues in the future.
Troubleshooting simple equipment failures and making recommendations to avoid such issues in the future.
Ability to communicate with customers (external/internal) in high pressure situations/ maintain strong customer relationships.

Requirements

What you’ll need

Bachelor’s degree with 1+ years of field/troubleshooting/maintenance/technical support experience, or a High School Diploma with 5+ years of similar experience.
Ability and willingness to travel approximately 85% as required.
Good mechanical experience.
Electrical and programming experience also a plus.
Knowledge of PLC communications and other robotic peripheral equipment preferred.
Computer skills (MS Word, Excel, PowerPoint, Teams, Windows).

Benefits

Comp & perks

Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement 401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP).
ABB provides 11 paid holidays.
Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.