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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing strategic account plans and managing the commercial lifecycle of contracts, with a strong focus on customer relationship management and operational excellence in the Oil & Gas and Chemical sectors. Proficient in contract management and skilled in utilizing automation solutions to enhance asset performance and reliability.
Highest-signal resume keywords
Strategic Account ManagementValue-Based SellingContract ManagementCommercial Pipeline ManagementAutomation Solutions Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract ComplianceScope DefinitionPerformance ReviewsLifecycle ServicesOperational Performance DataCustomer InsightsAsset Performance OptimizationAccount Strategy DevelopmentMultidisciplinary Team ManagementMeasurable Growth Achievement
Soft Skills
Effective CommunicationCustomer Relationship BuildingProblem ResolutionCollaborationLeadership
Tools & Technologies
CRM PlatformsAutomation SystemsControl SystemsInstrumentation
Certifications & Qualifications
Degree in Engineering
Industry Keywords
Oil & GasChemical SegmentsIndustrial AutomationService DeliveryThe Netherlands
About the role
Key responsibilities & impact- Take ownership of developing, implementing, and managing a service-driven account strategy.
- Focus on maximizing plant availability, optimizing asset performance, and ensuring long-term reliability of automation systems.
- Nurture strong, long-term customer relationships and act as the primary point of coordination for all commercial and service-related activities.
- Lead internal account teams across Sales, Service, Operations, and support functions for seamless collaboration.
- Manage the commercial lifecycle of active contracts, oversee renewals and expansions.
- Proactively drive resolution of customer issues through effective communication and structured follow-up.
Requirements
What you’ll need- Passionate about building long-term customer relationships and driving operational excellence.
- Highly skilled in developing strategic account plans and achieving measurable growth in Oil & Gas and Chemical segments in The Netherlands.
- Experienced in managing a multidisciplinary key account team consisting of various internal ABB stakeholders.
- Demonstrated expertise in value-based selling, using customer insights, lifecycle data, and operational performance data.
- Strong capabilities in contract management, including performance reviews, contract compliance, scope definition, renewals, and upsell opportunities.
- Advanced proficiency in commercial pipeline management and CRM platforms.
- Enhanced knowledge of Automation Solutions, control systems, instrumentation, and lifecycle services.
- Degree in Engineering (Automation, Process or related field) or extensive knowledge of industrial automation service delivery.
- Comfortable communicating in Dutch and English with customers at all levels.
Benefits
Comp & perks- A competitive salary with performance-based bonus.
- Electric company car.
- 27 vacation days + 13 ADV days.
- Strong pension scheme and share program.
- Discounts on gym memberships and bikes.
- Full-time position (40 hours) with training and growth opportunities.