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ABB

IS Department Manager – Application Performance Monitoring

ABB

APM Department Manager responsible for leading ABB's application performance monitoring and transforming it into a strategic capability. Overseeing a global team to drive measurable value across critical business applications.

Posted 7/8/2026full-timeBangalore • 🇮🇳 IndiaSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading global teams in application performance monitoring and observability, with a strong focus on driving service improvement and aligning monitoring capabilities with business outcomes. Proficient in managing enterprise monitoring platforms and ensuring compliance with industry standards and organizational policies.

Highest-signal resume keywords
Application MonitoringObservability StrategyAIOps CapabilitiesDynatrace ManagementGlobal Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Performance EngineeringCloud MonitoringAutomationOperational AnalyticsService Improvement Initiatives
Soft Skills
LeadershipStrategic PlanningCollaborationCommunication
Tools & Technologies
DynatraceOpenTextOpenTelemetry
Industry Keywords
IT OperationsService Level AgreementsKey Performance IndicatorsAudit ReadinessVendor Management

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Lead and develop a global team of APM engineers, monitoring specialists, platform administrators, and service providers
  • Create and maintain a multi-year roadmap for monitoring, event management, automation, and AIOps capabilities
  • Define and execute the enterprise APM and Observability strategy
  • Drive adoption of observability standards across business applications and infrastructure platforms.
  • Build technical competencies in observability engineering, automation, cloud monitoring, and AIOps
  • Own global APM platforms including Dynatrace, OpenText, OpenTelemetry ecosystem
  • Ensure service availability, scalability, performance, and compliance with SLAs and KPIs
  • Manage monitoring platform contracts, licensing, and vendor relationships and drive cost optimization initiatives and maximize platform utilization
  • Establish monitoring standards, dashboards, alerts, and operational procedures
  • Manage departmental budgets and investment planning
  • Ensure compliance with ABB IS policies, standards, and controls
  • Maintain audit readiness and operational documentation
  • Drive continual service improvement using operational analytics and performance data
  • Establish clear performance objectives, career development plans, and succession strategies
  • Engage with senior leadership to ensure monitoring capabilities align with business outcomes
  • Represent monitoring services in executive governance forums and technology councils

Requirements

What you’ll need
  • Bachelor's Degree in Computer Science, Engineering, Information Systems, or related discipline.
  • 12–15+ years of IT experience.
  • 8–10+ years in application monitoring, observability, IT operations, or performance engineering.
  • 5+ years leading global technical teams.
  • Experience managing enterprise application monitoring platforms at scale.
  • Experience driving transformation and service improvement initiatives.

Benefits

Comp & perks
  • Health insurance
  • Professional development opportunities
  • Flexible work arrangements