Service Coordinator, Fixed Term (3 months), 80% - 100%

ABB

Service Coordinator coordinating service work at client sites and ensuring compliance with guidelines at ABB. Leading service technicians and organizing service orders in Switzerland.

Posted 7/10/2026full-timeZuzwil • 🇨🇭 SwitzerlandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in service planning and coordination, with a strong focus on customer satisfaction and efficient resource management. Proficient in maintenance and repair of electrical systems, with effective communication skills in multiple languages.

Highest-signal resume keywords

Service PlanningMaintenance of Electrical SystemsCustomer SatisfactionMicrosoft Office ProficiencyFluent in German

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service CoordinationPreventive MaintenanceRepair of Electrical EquipmentCommissioningTechnical EducationService DispatchingResource Allocation

Soft Skills

Excellent Communication SkillsAbility to Work Under Pressure

Tools & Technologies

ERP SystemsSalesforce

Industry Keywords

Medium-Voltage SectorLow-Voltage Sector

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Coordinate on-site service work and ensure it complies with ABB's and the customer's guidelines.
Act as the single point of contact for the customer during the execution of a service job.
Plan, schedule, and coordinate service technicians across Switzerland.
Organize and manage service orders, including preventive maintenance, repairs, and installations in the medium- and low-voltage sector.
Collaborate with internal stakeholders and the service team to ensure efficient planning and execution of daily service activities.
Continuously monitor resource allocation and respond flexibly to changing requirements, with a strong focus on customer satisfaction and business results.

Requirements

What you’ll need

Completed technical or commercial vocational education/training.
Minimum of 3 years' professional experience in service planning, for example as a Service Dispatcher, Service Coordinator, or in a similar role.
Solid knowledge and hands-on experience in maintenance, service, commissioning, and repair of electrical systems and equipment.
Excellent verbal and written communication skills, combined with the ability to perform effectively under pressure.
Proficient in Microsoft Office applications and ERP systems; experience with Salesforce is an advantage.
Fluent in German, both written and spoken; good command of English and French is considered a plus.

Benefits

Comp & perks

Flexible working arrangements
Professional development opportunities