Manager

• The Field Service Manager is responsible for operational performance of the tools and field engineers’ activities for the location under his or her designated territory to exceed the project managers and service coordinators delivery expectations
• Ensure that the company is represented professionally, ethically, with high code of conduct, to achieve the financial, commercial, OHS and environmental targets of the company.
• Assigning work to the service engineering group, delegating qualified personnel to carry out service jobs or troubleshooting
• Overall management responsibility of service engineers’ personnel, including staffing needs, i.e. interviewing, hiring, training, retaining, succession planning, coaching, developing
• Driving the development of processes and practices based on customer feedback (Net Promoter Score) to consistently improve customer experience.
• Allocating, driving, and monitoring work based on order content, delivery time, competencies, and workload.

Field Service Manager – Drives

QA Automation Engineer

• Grow sales of B&R's complete product range in the territory by working on new and existing sales opportunities
• Identify, define, and develop the best technical solution and strategy for customer applications
• Hold in-depth technical presentations and discussions with the customers
• Expand customer base through the development and execution of a Target Account Business Plan
• Develop market intelligence and document this knowledge in B&R’s CRM system (Customer Relationship Management) system
• Work with Marketing, Business Development, and other resources to promote sales efforts
• Attend trade shows to seek out potential customers and to represent B&R at these shows; attend yearly sales meetings and workshops
• Increase sales with existing customers through exceptional sales support as well as the introduction of new products and services
• Additional duties as assigned

Sales Engineer – Automation

Director

• Drives channel and market growth through planning and execution of the channel business plan in alignment with the MODP Industrial Strategy.
• Optimization of the assigned territory channel network.
• Establish value by demonstrating proactive account development activities including prospecting and generating access to target accounts.
• Support channel partners across their entire APR, with estimated travel of 50% in the territory.
• Owner of the overall channel partner performance to meet all elements of the channel strategic Vision, Loyalty, Commitment, and Excellence.
• Ensure the national channel strategy is being executed locally and the program is honored from both sides, documenting any deviations accordingly.
• Build executive level relationships with channel partners and within their finance, operations, marketing and sales team to better understand their overall goals and KPIs for the business.
• Continually expanding relationships with channel sales team members, mitigate risk and build trust to accelerate engagement with their top sales performers.
• Establish trust by demonstrating strong sales competencies and thorough communication, allowing ABB Channel Directors to lead key pursuits.
• Support and engage with our partners sales team on key opportunities pursuits to discover value and align with product capabilities for value positioning.
• Lead and document in CRM monthly channel planning (funnel reviews, forecasting, target account planning) for AVP, Partner and Performance level channel partners, pushing opportunities ahead.
• Participate in VP of Industrial Channel Sales Funnel and Forecasting review process.
• Evaluate branches and territory coverage white space development opportunities for coverage expansion with existing partners.
• Organize and lead quarterly channel overall performance KPIs - target to plan, gaps, trends, actions and engagement (Rebate & MDF tracking).

Channel Director

Support Engineer

• Provides technical assistance to internal and external customers
• Delivers superior customer experience and ensures customer retention
• Identifies technical problems and analyzes them through communication with customers
• Utilizes all relevant support and reporting tools to document work

Technical Support Specialist, MV Drives

Systems Engineer

• Technically lead APC projects, defining scope, schedule, methodology, and execution strategy.
• Analyze industrial processes and identify opportunities for optimization, stability, and performance improvement.
• Develop, configure, test, and commission advanced control strategies, including APC, MPC, control logic, and fuzzy rules.
• Work on applications related to grinding, flotation, thickening, crushing, pelletizing, kilns, mills, separators, and dosing systems.
• Prepare and review technical documents, functional specifications, test procedures, commissioning plans, and performance reports.
• Integrate APC solutions with control systems, historians, OPC, databases, and other industrial systems.
• Support installation, startup, tuning, stabilization, and performance validation together with customers.
• Support technical proposals, effort estimates, scope definition, assumptions, risks, and implementation strategy.
• Interface directly with customers, suppliers, and internal teams throughout project execution.
• Contribute to standardization, continuous improvement, and internal APC knowledge development.

Senior Project Engineer – APC Systems

Engineer

• Act as Excitation commissioning engineer of projects with low to medium complexity.
• Ensure completion of all commissioning activities efficiently and cost-effectively, in accordance with contract specifications, quality standards, and safety requirements.
• Contribute to planning and implementation of Excitation/Synchro commissioning/engineering activities, identifying and developing new processes, techniques and solutions to meet current and emerging customer and business needs.
• Participate in internal project review meetings and provide technical inputs while managing customer relations at senior levels to deliver customized solutions that meet project requirements.
• Ensure approval of plant acceptance criteria, open issues closure, performance tests and adherence to safety standards.
• Lead risk and opportunity assessments for assigned projects, identify and report potential risks, evaluate mitigation options, and conduct Safety Observation tours to mitigate HSE hazards.
• Impart training and coach project teams towards safe working practices, contribute to continuous improvement of project processes, and actively share lessons learned to the knowledge repository.
• Create standard processes, tools, work plans and cost estimates in line with strategic priorities, ensuring all commissioning activities comply with required safety regulations and contractual requirements.
• Support Project Managers/Site Managers in issuing claims (new scope of work, cost impact, time impact, risk quantifications etc.) and may manage commissioning teams as required.
• Manage external organizations to ensure availability of commissioning equipment, systems, or services in coordination with Supply Chain function, Project Manager and/or Site Manager.

Commissioning Engineer

Strategy

• Shape ABB's competitive strategy in Australia's electric motors market
• Engage with key end-users and engineering contractors across sectors
• Influence project specifications and build long-term strategic relationships
• Define account strategy and shape ABB's market share trajectory in Australia
• Collaborate across ABB's divisions to deliver a unified, portfolio-wide value proposition

Market Development Manager – Motors, Strategic Segments

Sales Engineer

• Responsible for sales of products/systems/services within a designated market in accordance with strategy.
• Build long term customer relationships and manage resolution to specific customer needs and issues.
• Identify and develop sales opportunities, especially for digital solution.
• Sells products/systems/services to customers, achieving business targets for assigned Business Units/Product Groups.
• Establishes and maintains effective customer relationships to understand customer needs, promotes customer understanding of full product/systems/services offering, and aligns to provide a solution.
• Ensures a positive customer experience.
• Identifies and drives the development of new market opportunities in the designated market.
• Promotes digital solutions to customers.
• Manages administrative procedures in sales processes and supports collection and project management activities when needed.

Sales Engineer – EU

Pre-sales Engineer

• Take ownership of this role: you will be responsible for developing and managing industrial customer relationships and supporting distribution partners within your sales territory.
• Drive the sales of Electrification products, systems, services, and solutions across the Southern Region (Styria, Carinthia, and southern Burgenland).
• Continuously increase sales volume and profitability by managing existing customer relationships, identifying new business opportunities, and building long-term partnerships based on trust and value creation.
• Prepare and implement sales plans and customer proposals in close collaboration with Marketing, Product Management, and other internal stakeholders.
• Monitor customer needs, market developments, and industry trends; contribute to identifying new market opportunities and support the development and execution of effective sales and marketing initiatives.

Sales Engineer, Industrial – Southern Region

• Update and maintain ABB control system hardware/software, including design specs, test procedures, and scopes of work.
• Lead assurance, integration, and testing of system modules, ensuring smooth delivery and performance.
• Deliver system updates and new products while collaborating with stakeholders; provide on-call support and site visits as needed.
• Assist in quotation preparation and identify potential sales leads through customer interactions.
• Advise clients on maintenance, site planning, operational methods, control strategies, and cybersecurity.
• Oversee system modifications, spare parts planning, and ad-hoc work-scope coordination.
• Compile site visit reports, ensure follow-up, and maintain effective communication with internal teams and clients.
• Balance shifting priorities, manage customer expectations, drive continuous improvement, and ensure access to resources when needed.

• Design DC power distribution systems incorporating DC distribution equipment such as switchgear, circuit breakers, busbars, energy storage and other power electronics devices.
• Co-develop solutions with customers to ensure alignment with market needs.
• Perform electrical system simulations and validate architectures through practical evaluation.
• Conduct system studies (load flow, short-circuit, protection coordination) using simulation tools.
• Develop and evaluate protection schemes (short-circuit analysis, coordination, etc.).
• Collaborate with R&D teams responsible for developing power electronics solutions and DC equipment.
• Frequently review and understand relevant standards, including those still under development, to ensure compliance and future readiness.

Power System Engineer

Sales

• Defining and implementing the specified market (global/regional) channel sales strategy, in accordance with the marketing and sales strategy and ensuring regular follow-up to achieve them.
• Implementing annual performance assessments and forecast processes for channel partners.
• Ensuring appropriate communication, promotion, and training activities are in place for our channel partners.
• Designing the policies and relevant standards (e.g., market segmentation, customer due diligence, cybersecurity) to be used globally for channel partner evaluation and certification.

Channel Sales Manager

Business Analyst

• Own HR functional design of ServiceNow, Kainos and Cornerstone, Phenom, enabling global standardization and KPI monitoring
• Experience in power platform technologies like PowerApps, PowerBI & Power Automate.
• Act as Project Manager for ServiceNow HR design
• Optimize system integrations
• Partner with IS on verifying system capabilities and Day 2 design
• Validate automation opportunities and leverage AI
• Coordinate HR training with respective workstream owners

HR Tools Business Analyst

Financial Planning and Analysis

• Support month-end closing activities, ensuring accuracy and integrity of financial data through reconciliations, validation, and exception analysis.
• Ensure compliance of processes and internal controls with company policies and regulatory requirements.
• Support financial reporting, budgeting, forecasting, and business planning processes.
• Prepare management reports and presentations, summarizing key insights and recommendations.
• Act as key user for the LiFe (License Fee) application, including Change Board representation and user support.
• Manage end-to-end license fee processes and ensure complete, audit-compliant documentation.
• Collect, consolidate, and validate license-based revenue data to support rolling forecast calculations and identify variances.
• Review Planisware data at project and supplier level to ensure high-quality forecasting inputs.
• Analyze business performance against budgets and forecasts, identifying variances and recommending improvement actions.
• Drive process improvements through automation, standardization, and efficiency enhancements.
• Own and manage the customer-funded projects process.
• Support MDG-F / MDG-C processes and manage purchase order activities.

R&D Finance Analyst

Product Marketing

• Creates, plans and ensures implementation of the local go-to–market product marketing strategy including definition and communication of product value propositions and product positioning in accordance with the global product marketing strategy.
• Develops and implements marketing plan in conjunction with Sales and relevant Business Lines.
• Prepares business plans focused on business development for US market.
• Coordinates market analyses with Product Marketing team and Sales team members and defines appropriate forecasts and plans.
• Evaluates and shares customer research, market conditions and competitor data.
• Partner with product sales, product management, segment marketing, marketing communications, marketing and sales leaders among others to develop customer solutions.
• Specifically, responsible for the development of marketing strategies, key value proposition messages and associated content for marketing collateral, presentations, web content, digital sales applications, customer references, sales kits, etc.
• Defines prioritized customer conversion targets and owns follow-up to ensure integration goals are met.
• Provides input to segment marketing on go-to-market strategies, content, sales enablement, and digital tools.
• Researches and analyzes market and customer data to identify trends, issues, and other relevant information to determine specific requirements, attitudes, effects of current and potential market conditions and regulations that may affect product marketing strategies.
• Provides support and recommendations for campaign strategies and related communications.
• Leads and manages commercialization efforts of multiple programs, including VOC and product launches.
• Coordinates with product management team, providing market and customer needs to maximize product and price positioning.
• Builds and sustains relationships with launch partners and end-users.
• Oversees sales execution for assigned products by coordinating the preparation of relevant materials and guidance to Sales.
• Provides product, application and technical support to Sales.
• Drives strong relationships with new and existing customers, in partnership with Sales, to ensure ongoing customer satisfaction.
• Serves as the leader for ‘voice of customer’ for the assigned product lines into the manufacturing facilities and business lines.
• Develops and implements product support and product training to ensure high customer satisfaction.
• Drives continuous improvement on Net Promoter Scoring.