Number Operations Specialist

Aircall

Number Operations Specialist managing telephone number transfers and related inquiries at Aircall. Collaborating with teams to ensure compliance and accuracy in telecom operations.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong attention to detail and effective communication skills while managing multiple tasks in telecom operations. Eager to learn about VoIP, number portability processes, and related software tools.

Highest-signal resume keywords

Attention To DetailWritten CommunicationVerbal CommunicationTelecom KnowledgeCRM Software Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Ability To Manage Multiple TasksEagerness To Learn

Tools & Technologies

ZendeskJira

Industry Keywords

Telecom OperationsNumber PortabilityVoIPCaller IDA2P 10DLC SMS Registration

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Help manage the process of transferring telephone numbers between carriers
Ensure accuracy, compliance, and a smooth experience for customers
Support porting-related requests, number purchasing, Caller ID, and A2P 10DLC SMS registration inquiries
Work closely with internal teams, customers, and external carriers to resolve issues
Build a foundation in telecom operations — full training will be provided

Requirements

What you’ll need

Strong attention to detail and ability to manage multiple tasks at once
Good written and verbal communication skills
Comfortable learning new software tools (CRM/ticketing systems such as Zendesk or Jira)
Eagerness to learn about telecom, VoIP, and number portability processes
No prior telecom experience required — training provided

Benefits

Comp & perks

Medical, dental, and vision insurance is 100% covered
401k plan with company matching!
Unlimited PTO — take the time you need to come to work feeling great!
Wellness, internet, and childcare reimbursements
Generous parental leave policy