Sales

• Leading planning, governance and delivery oversight across Sales and Subject Support, ensuring activity aligns with strategic priorities and customer needs
• Working with senior stakeholders to manage priorities, risks, dependencies, capacity and resources across multiple programmes, campaigns and initiatives
• Leading and developing a team of Coordinators and Analysts, creating a collaborative, high-performing environment and ensuring delivery is supported by robust tracking, analysis and insight
• Using performance data, reporting and insight to support decision making, drive continuous improvement and ensure effective delivery against agreed objectives

Planning Manager, Sales and Subject Support

QA Engineer

• Reviewing user stories and acceptance criteria
• Carrying out manual functional, exploratory, edge-case and regression testing
• Investigating and reporting bugs clearly
• Collaborating with a close-knit team of professionals

Software Tester

Content Manager

• Lead, develop and inspire a high-performing team
• Oversee end-to-end content delivery, ensuring quality, pace and alignment to standards
• Work cross-directorate to improve collaboration, prioritisation and delivery
• Drive consistency through clear processes and effective capacity planning
• Use insight and data to improve content performance and customer experience
• Champion innovation to enhance delivery and impact

AQA

Planning Manager, Sales and Subject Support

Software Tester

Customer Content Lead