Academic Success Advisor

Arizona State University

Academic Success Advisor providing academic support and guidance to online students in degree completion at the College of Health Solutions. Collaborating with faculty and staff to ensure a seamless student experience.

Posted 7/9/2026full-timePhoenix • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $46,300 - $54,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in academic advising and student success services, utilizing evidence-based practices and retention-focused strategies to support undergraduate students. Proficient in using advising technologies and maintaining effective communication with diverse stakeholders in a higher education environment.

Highest-signal resume keywords

Academic Advising ExperienceStudent Development Theory KnowledgeRetention-Focused StrategiesCustomer-Service OrientationAdvising Technologies Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Academic AdvisingStudent Success ServicesEvidence-Based Advising PracticesRetention StrategiesOrganizational Skills

Soft Skills

Effective CommunicationProfessional Relationship ManagementSelf-Motivation

Tools & Technologies

Degree Progress ToolsCRM SystemsAppointment PlatformsAnalytics Tools

Industry Keywords

Higher EducationUndergraduate StudentsStudent SupportAcademic Pathways

About the role

Key responsibilities & impact

Provides direct student-facing support to undergraduate students enrolled at the university.
Utilizes a wide range of software, student development theory, and retention-focused strategies.
Supports students by performing specific, articulated goals and outcomes.
Monitors student progress, promotes academic success, and helps students navigate their academic pathways.
Collaborates closely with CHS faculty and staff, university partners, and student success teams to deliver coordinated academic support that aligns with CHS’s mission and the university’s commitment to student achievement.

Requirements

What you’ll need

Bachelor's degree; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Experience providing academic advising or student success services in a higher education setting, preferably with undergraduate or online student populations.
Knowledge of evidence-based advising practices, student development theory, and retention-focused strategies.
Strong customer-service orientation with the ability to support students and address a wide range of academic concerns.
Demonstrated ability to communicate effectively and maintain professional working relationships with students, faculty, and staff.
Experience using multiple advising and student support technologies (e.g., degree progress tools, CRM systems, appointment platforms, analytics tools) and the ability to quickly learn new systems.
Proven ability to self-motivate, manage workload independently, and stay organized in a fully remote work environment.

Benefits

Comp & perks

Health insurance
Professional development opportunities
Employee engagement initiatives
Flexible work arrangements