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ASSA ABLOY Opening Solutions

Order Entry Specialist

ASSA ABLOY Opening Solutions

Customer Account Representative managing inquiries and orders while collaborating with internal teams. Building relationships with customers in a distribution/manufacturing setting in Rochester, NY.

Posted 6/30/2026full-timeRochester • New York • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 - $52,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on building and maintaining relationships in the distribution and manufacturing industry. Proficient in using ERP systems and possesses analytical abilities with high attention to detail.

Highest-signal resume keywords
Customer Service ExperienceERP System ProficiencyAnalytical SkillsOrganizational SkillsHigh Attention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customer Relationship ManagementOrder Status ResolutionPricing Inquiry HandlingTyping Speed of 40-50 WPMData Entry Accuracy
Soft Skills
Communication SkillsProblem-Solving Skills
Certifications & Qualifications
High School DiplomaA.S. Degree Preferred
Industry Keywords
Distribution IndustryManufacturing Industry

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Building and maintaining successful relationships with key business accounts
  • First point of customer contact for general inquiries such as pricing, products, order status
  • Work closely with Engineering, Supply Chain, and Sales teams
  • Expedite orders and resolve inquiries regarding Order Status, Product and Pricing
  • Partner with sales reps and maintain accurate customer profiles

Requirements

What you’ll need
  • Minimum 2-5 years of customer service experience in the distribution/manufacturing industry
  • Analytical, with high attention to detail
  • Ability to work with an ERP System
  • Good organizational skills
  • Ability to type a minimum of 40-50 wpm with very high accuracy
  • High School Diploma required, A.S. degree preferred

Benefits

Comp & perks
  • Health insurance
  • Paid time off
  • Professional development