Bank of America

Events

• Delivers end-to-end case management support to employees around complex life events from initial inquiry through case resolution
• Responds to inquiries effectively and timely, while demonstrating empathy towards the employee
• Provides guidance to Line of Business (LOB) employees regarding their complex situations and recommends options and resources to best fit the issue
• Prioritizes time and effort according to the most urgent and sensitive employee, manager, or partner needs, engaging other Life Event Services Support teams as needed
• Documents key facts and interactions related to the employee's life event in the case management system of record
• Maintains confidentiality and protects employee information
• Influences managers, Human Resources (HR) partners, and others to drive towards the optimal resolution that best balances bank policies and guidelines, employee needs, and risk

Life Event Services Consultant I – Domestic Violence, Critical Events, Self Harm

Manager

• Manages diverse administrative and operational functions for a large department or business unit
• Consults with senior management to evaluate current methods and develop strategies
• Requires a thorough knowledge of departmental functional areas and products
• Leads through influence in a matrixed environment
• Supports associate training and development and service quality initiatives
• Partners with senior leadership to identify opportunities and develop strategic initiatives

Business Support Manager

Compliance

• Driving and executing internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF)
• Providing analytical and administrative support for LOB or ECF specific processes and tools
• Monitoring and testing controls and implementing quality assurance processes
• Evaluating data to help identify, track, and report issues and control improvements
• Supporting a risk portfolio for designated Technology Executives
• Collecting, analyzing and reporting accurate data for informed decisions

Senior Business Control Specialist – Technology Risk & Regulatory Officer

Business Development Rep

• identifying and developing new client relationships with healthcare professionals
• direct calling and networking efforts
• developing referral business through intermediaries (consultants, attorneys, accountants, brokers, and realtors)
• analyzing client financials and product needs
• implementing appropriate sales strategies to achieve production goals

Regional Business Development Officer – Practice Solutions

Financial Planning and Analysis

• Evaluates Lines of Business (LOB) financial performances and assists with decision making by synthesizing key trends, assessing current and future business risks, and preparing, analyzing, and reporting on financial results and key metrics
• Develops financial management reports, presentations, and ad hoc analyses for LOBs and/or finance partners
• Creates forecasts and budgets by comparing current performance against plan, prior periods, prior forecasts, and budgets and evaluating current and future performance trajectory
• Supports reporting and analysis for key constituents and management, which may include Board of Directors, Investor Relations, and/or various regulatory agencies
• Collaborates with teams across the Finance division to ensure integrity of the financials, sound controls, and efficient and effective procedures
• Supports new and ongoing projects and strategic initiatives by creating processes to automate key reporting capabilities and delivering on process improvements and simplifications to enable increased focus on strategic priorities

Senior Financial Analyst – Consumer Deposits Service Charges

Operations

• Responsible for planning, development, and implementation of infrastructure solutions
• Provide and communicate technology solutions across audiences
• Lead the resolution process for problems
• Manage oversight of changes for Trader Voice Vendors
• Support change implementations proactively

Technology Operations Specialist

Data Engineer

• Partners with various technology teams to establish data solutions and architecture for large, complex initiatives that align with the enterprise data architecture strategy and strategic technology and platform decisions.
• Develops clear and concise responses to questions from senior management and control partners regarding the enterprise data architecture strategy.
• Manages multiple priorities in a matrixed environment with attention to detail and accuracy.
• Communicates effectively to influence agreement between partners and escalates items, as needed, to ensure execution activities remain on track.
• Ensures all relevant risk, financial, and compliance policies and standards are met.
• Manages relationships with business and technology partners and creates an inclusive and healthy working environment to resolve organizational impediments and blockers.
• Educates data management teams on enterprise data architectural principles, processes, and routines.
• Design & maintain the architectural framework for AI/ML controls, ensuring alignment with enterprise risk & compliance requirements.
• Assess AI Control Capabilities and conduct formal assessments of AI platforms, tools, and frameworks to determine their control maturity, gaps, and alignment with enterprise standards.

Senior Data Architect

Bilingual

• Serving as the first point of contact for financial center clients
• Helping to uncover personal banking needs of both individual and small business clients
• Offering appropriate solutions and connecting clients to specialists
• Proactively connecting with clients through outbound calls and conducting consistent follow-up routines
• Deepening client relationships through platform services
• Supporting clients with self-service or transactional activities
• Providing exceptional client care

Senior Banker, Bilingual Armenian

Account Manager

• Provides advice and valuable financial solutions to complex Business Banking clients and prospects
• Manages an extensive portfolio of complex clients and prospects with annual revenues of $5-50 million and helps companies save, borrow, and invest for their current and future needs
• Acquires, deepens, and maintains profitable client relationships through sales, prospecting and enhancing existing relationships
• Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends
• Collaborates with local market stakeholders and teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management, and Merchant Services in order to design and deliver financial solutions to clients and prospects
• Leads and facilitates dialogue with a variety of complex clients and prospects regarding topics such as the client and prospect industry, alternative capital structures, and general business issues
• Coaches and mentors peers, while utilizing leadership skills
• Adapts to changes in sales practices and broader market and industry conditions as needed

Senior Business Banking Relationship Manager

• Engaging clients in the lobby to educate and assist with transactions
• Accurately and efficiently processing cash transactions
• Having deep conversations with clients to gain knowledge of financial priorities
• Connecting clients to solutions that meet financial goals
• Managing financial center traffic, appointments, and outbound calls

Relationship Banker - Front Range Village, Greely Mall, Loveland & North Gate

Full-stack Engineer

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
• Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained
• Mentors other software engineers and coaches team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack
• Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
• Automates manual release activities
• Designs, develops, and maintains automated test suites (integration, regression, performance)

Software Engineer III – Payments Modernization

• Managing multiple operations segments or divisions for a site, region, product line, or business group within the bank's internal operations
• Resolving broad operational issues, ensuring compliance with policies
• Leading implementation of opportunities to improve process performance and operating efficiency
• Coordinating activities and processes with Lines of Business and other operations segments to set strategic direction and promote ideas
• Managing two or more levels of managers
• Assessing performance data, addressing skills and process gaps to enable consistent Digital First execution, strengthen teammate capability and improve delivery of client offers.

Business Executive Operations

• Managing, monitoring, and documenting credit risk for a portfolio of clients
• Monitoring changes in credit profiles, compliance with credit agreements as well as structuring and underwriting new financing solutions
• Assessing risk solutions which adhere to the bank's risk appetite and risk strategies and coaching and leading team members
• Leading new credit originations in coordination and collaboration with the coverage teams including Relationship Managers, Risk, Syndications, Treasury, and all other product partners
• Underwriting and structuring complex credit transactions with minimal oversight

Credit Officer II – Dealer Financial Services

AI Engineer

• Define architectural vision and solution aligned to enterprise architecture strategy
• Describe solution intent and evaluate system impacts
• Assist with end-to-end solution design and define non-functional requirements
• Deploy vendor AI platforms in an on-prem OpenShift environment
• Integrate AI capabilities across enterprise ecosystem
• Apply Responsible AI and governance standards
• Build and test integrations between AI platforms and enterprise systems

Architect – AI Platforms Implementation and Integration

Analyst

• Examine threat evaluation information and lead engagement with subject matter experts to identify actions to reduce risk through remediation efforts.
• Reduce risk by driving and influencing remediation work in alignment with the known threat environment, ensuring effective and sustainable outcomes.
• Work with relevant control owners and technology teams to understand and identify areas for improvement in the identification of and response to information security threats and incidents.
• Translate complex technical findings into clear risk, control, and business impacts to support decision making.
• Drive alignment across multiple stakeholders to ensure progress on risk reduction efforts in the absence of direct authority.
• Provide guidance to colleagues to strengthen risk reduction and overall team effectiveness.