CaseWorthy, Inc.

DevOps Engineer

• Maintain and improve the company's Azure cloud infrastructure with a focus on reliability, availability, and performance.
• Define, track, and report on SLIs, SLOs, and error budgets for production services.
• Provide on-call, after-hours support on a rotating schedule, including incident response and escalation.
• Lead and participate in blameless postmortems and retrospectives of production infrastructure incidents, driving corrective and preventive action items to closure.
• Perform hosting tasks as needed including deployments and patching.
• Automate infrastructure and configuration management using Infrastructure as Code (IaC).
• Maintain and execute new tenant site provisioning.
• Plan and execute database migrations to accommodate capacity plans.
• Build and maintain observability tooling — metrics, logs, traces, dashboards, and alerting — using Datadog and Azure Monitor to enhance security, observability, and monitoring of workloads (compute, data storage, application integration elements).
• Perform capacity planning and load/performance analysis to anticipate and prevent reliability issues before they impact customers.
• Contribute to the organization's security audits and risk assessments.
• Assist with vulnerability scans / penetration tests for internal and client systems.
• Assist with identifying, documenting, and socializing application risks and vulnerabilities.
• Use Azure services such as Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Functions, Azure SQL Database / Azure SQL Managed Instance, Azure Cosmos DB, Azure Blob Storage, Azure API Management, and Azure DNS, to name a few.
• As well as Azure DevOps Pipelines / GitHub Actions, Azure Resource Manager (ARM) templates / Bicep, Checkmarx, Tenable, Datadog, Azure Monitor, and Atlassian products.
• Ability to travel nationwide, up to 10% annually.
• Perform other duties as assigned.

Senior Cloud Ops Engineer – SRE

Systems Engineer

• Own and evolve the internal IT roadmap and strategy in support of the organization's broader business and engineering goals.
• Manage, mentor, and grow the IT Support & Operations Engineer team, including hiring, training, and creating a clear career path.
• Mature, document, and manage the internal IT support program, ensuring tickets are triaged and resolved in a timely manner commensurate with the needs of the business.
• Develop, maintain, and report on key performance indicators (KPIs) for internal IT services, holding the team and supporting vendors accountable to these KPIs.
• Own the security and compliance posture of CaseWorthy's internal IT environment, ensuring policies (patching, endpoint protection, access control) are implemented, enforced, and audit-ready.
• Serve as the escalation point for complex IT support and operations issues, and stay hands-on with tools such as Microsoft Intune, Entra ID, and Windows administration when needed.
• Coordinate with Human Resources to ensure a smooth new-hire and termination process from an IT standpoint (provisioning, deprovisioning, and equipment logistics).
• Develop and manage the internal IT budget, including software/hardware licensing and related IT expenditures, to optimize spend and ensure the company gets the most value.
• Maintain an accurate and up-to-date inventory of all IT assets, and maintain proof of decommissioned assets.
• Develop, propose, and maintain laptop hardware and software standards; manage refresh cycles in accordance with budget.
• Facilitate and manage IT vendor selection, procurement, and onboarding processes.
• Report to the IT Governance Committee monthly on IT vendor performance, progress against IT program goals, and status of ongoing projects.
• Ensure appropriate coverage of support across globally distributed working hours (US and India), and set clear escalation paths to hardware and software vendor support when needed.
• Champion a culture of collaboration, automation, continuous improvement, and shared ownership between IT, DevOps, and security teams.
• Ability to travel nationwide, up to 10% annually.
• Perform other duties as assigned.

Senior IT Systems Engineer II, Lead

Full-stack Engineer

• Build full-stack features on our go-forward platform: React on the front end, .NET and Node.js services, in a cloud-native microservice architecture on Azure.
• Use AI coding tools and agents (like Claude Code) to help generate, test, and refactor code across the development cycle — guiding the work and owning the result.
• Apply real design judgment — architecture, service boundaries, and design patterns (SOLID/DRY) — to build software that’s extensible, reusable, and built to last.
• Take part in technical design — help shape how the features and components you work on get built.
• Review and validate code and tests (including AI-generated ones) for correctness, security, and performance — partnering with the team to make sure what ships is solid and high quality.
• Write and validate tests across unit, integration, and regression — including the edge cases that break things.
• Turn product specs into clear, well-scoped work, and ask sharp questions early when something’s unclear.
• Collaborate and keep learning — with Product, UX, QA, and DevOps — as our tools and practices evolve.

Software Engineer I

Events

• Lead CaseWorthy’s event strategy, logistics, and campaign execution.
• Manage all event logistics including registration, booth setup, and shipping.
• Track all event expenses and ensure accountability for attendee reporting.
• Develop creative strategies to attract booth traffic and generate leads.

Senior Cloud Ops Engineer – SRE

Senior IT Systems Engineer II, Lead

Software Engineer I

Marketing Events Specialist