Caterpillar Inc.

Consultant

• Provide strategic real estate consulting and support to business units worldwide.
• Develop and execute real estate strategies that align with business objectives and operational requirements.
• Lead complex real estate transactions, including acquisitions, dispositions, leases, lease renewals, amendments, and terminations.
• Manage negotiations with landlords, tenants, brokers, developers, and other third parties to achieve favorable business and financial outcomes.
• Conduct market research, financial analysis, and due diligence to support facility expansions, consolidations, relocations, divestitures, and other enterprise initiatives.
• Partner with Finance, Legal, Tax, Treasury, Insurance, Facilities, and Operational teams to evaluate opportunities and manage transaction activities.
• Lead cross-functional project teams and coordinate stakeholders throughout the transaction lifecycle to ensure successful execution.
• Oversee external brokers, consultants, legal advisors, and service providers to ensure projects are completed efficiently and in alignment with company objectives.
• Support enterprise initiatives, including mergers and acquisitions, facility development projects, business relocations, and portfolio optimization efforts.
• Serve as a subject matter expert on corporate real estate policies, governance, and transaction processes while ensuring compliance with company standards.

Senior Corporate Real Estate Consultant

Business Intelligence Developer

• Employs data analytics to assess, track and communicate performance of VisionLink commercial KPI’s.
• Generate leads to fill full fleet opportunity funnel.
• Interpret data and results to identify trends and influence commercial strategy.
• Leverage AI to extract insights from data to support strategy and performance.
• Design dashboards and other tools to drive enterprise and dealer accountability.
• Expected to work broadly across multiple stakeholders to assess and monitor business performance.
• Assisting in the development, testing, and delivery of services/products;
• Analyzing existing offerings, preparing technical documentation, and recommending upgrades.
• Conducting market research to do a comparative analysis of competitor offerings and provide recommendations for developing a more effective product/service.
• Identifying user/client requirements for a product or service and defining technical specifications;
• Preparing technical documentation and sharing them with senior analysts and technical teams.
• Supporting senior analysts by fulfilling their data requests, preparing reports, and providing technical assistance;
• Participating in initiatives to improve processes efficiency and employee productivity.

Senior Business Intelligence Analyst

Field Engineer

• Provide support for cloud-hosted applications that deliver solutions to Caterpillar dealers and customers around the world.
• Implementation and utilization of standard support processes to respond, restore, and resolve issues.
• Manage workload and escalate in a timely manner.
• Analyze and process tickets to responsible parties.
• Complete NPI Product Support deliverables as assigned.
• Provide hands-on product expertise to complete problem analysis and provide Interim Corrective Actions (ICA).
• Advocate on behalf of the dealer and customer to resolve technical product issues with product development engineering.
• Work with third-party vendors and internal IT teams to provide application enhancements to ensure overall application performance and improvements in reliability, maintainability, and customer experience.
• Communicate with dealers regarding status, problem troubleshooting, etc.
• Create and maintain a support environment that facilitates issue diagnostics and customer connectivity.
• Take part in 24 x 7 x 365 Incident Management on call.

Product Service Engineer, AWS

Product Specialist

• Mining Technology (MineStar) hardware and software issue identification and resolution for dealers and customers.
• Implementation and utilization of standard support processes to respond, restore, and resolve issues.
• Advocate on behalf of the dealer and customer to resolve technical product issues with product development engineering.
• Participate in New Product Introduction (NPI) projects.
• Report issues within the CPI (product defect) process to assure proper resolution to ongoing issues.
• Act as the liaison between the Caterpillar implementation teams, product development teams, and other support team members ensuring appropriate corrective actions are performed and that industry standard change management and support processes are followed.

Product Service Consultant

• Develop appropriate procedures and plans to ensure product quality and evaluate results to identify deficiencies.
• Collaborating with product teams to correct design flaws as needed.
• Provide support to triage and direct issues to appropriate teams.
• Maximize customer uptime by providing quick field improvements.
• Coordinate, review, and edit service literature to ensure dealer and customer success in commissioning, maintenance, and service the of the end-to-end product.
• Solicit and gather internal and external feedback to identify potential new products and/or improvements to existing products that improve product serviceability.
• Assist in new customer onboarding and deployment
• Support customer data gathering initiatives to provide technical teams robust requirement information
• Work with corporate partners to enable scalable training offerings for dealers and customers

Product Service Engineer – Technology

General Counsel

• Deliver legal counsel and support of Caterpillar’s U.S. business operations on a wide range of labor and employment matters, including issues involving the FMLA, FLSA, ADA, ADEA, Title VII, OFCCP, NLRA and HR policy compliance
• Establish and maintain relationships, credibility, and trust with human resources and business leadership, stakeholders, and legal colleagues across a global organization
• Collaborate with colleagues to provide strategic employment and labor law counsel and drive successful outcomes in complex and highly sensitive matters
• Handle inquiries, audits, investigations, and actions from government officials or agencies responsible for labor and employment regulation
• Identify and assess legal risks and new developments and advise internal business partners and leadership on development and implementation of new laws, regulations, policies, and procedures
• Provide legal training based on risk assessment, strategic objectives, and legal developments

Senior Corporate Counsel – Labor and Employment

Technical Project Manager

• Drive Digital Transformation Execution
• Analyze pain points across the organization and Design & Prioritize Impact-Driven Initiatives
• Define and sequence initiatives that engagement and Digital Culture.
• Orchestrate Cross-Functional Alignment – Align product team, field, and enablement teams to ensure cohesive execution of transformation initiatives.
• Champion change management initiatives that embed digital behaviors, foster innovation, and strengthen a culture of continuous improvement.
• Drive training programs and learning journeys (e.g., UYDG, mentoring) to strengthen digital fluency at scale.
• Embed Digital Mindset Across Stakeholders – Partner with HR, business units, and dealer teams to institutionalize digital behaviors and adoption practices.
• Track and manage diverse projects milestones, ensuring initiatives are delivered on time and within budget.
• Maintain program/project documentation and provide transparent status updates to senior leadership.
• Support Internal and external events to Build Team culture showcase digital transformation impact.

Lead Digital Transformation Project Manager

Engineer

• Develop the simulation logic and behavioral models governing machine and system behavior.
• Create high-fidelity 3D models, scenes, and environments using NVIDIA Omniverse, USD, and Omniverse Kit-based pipelines.
• Execute model validation and verification plans, ensuring digital twins are accurate and numerically stable.
• Contribute to toolchain and pipeline design, including scripting utilities, automated test frameworks, and modular code libraries.
• Work hands-on with multiple digital-twin platforms, such as NVIDIA Omniverse, CARLA, Siemens NX/Teamcenter/Plant Simulation, Dassault 3DEXPERIENCE, Ansys Twin Builder, or similar, Unity or Unreal Engine.
• Integrate data, models, or external simulation engines into unified digital-twin experiences.

Senior Digital Twin Engineer

Sales

• Lead DDC for Rental & Used capabilities across the Americas (US, Canada, Latin America), ensuring consistent execution across field teams and dealers
• Conduct reviews with field teams and/or dealers to identify risks and unlock growth opportunities
• Develop & support rollout of new programs and strategic initiatives
• Identify and scale dealer practices that improve sales effectiveness, customer satisfaction, and dealer capability to address customer pain points and drive consistent customer experience
• Lead and support training initiatives that build dealer capabilities aligned to DDC priorities
• Ensure training content is practical, scalable, and relevant to dealer needs
• Reinforce consistent adoption of tools, processes, and commercial discipline

Rental Sales Representative

Sales Engineer

• Identify customer technical requirements, pain points, and use cases, providing solutions tailored to their business needs.
• Build relationships with technical stakeholders within customer organizations.
• Develop switchgear and control business in partnership with the Caterpillar dealer network.
• Create quotes in collaboration with switchgear engineers and project management teams.
• Share customer feedback with internal product and engineering teams to aid in product development.

General

• Identifies common safety/health/environmental hazards inherent in the organization's operations and establishes guidelines for protection from those hazards.
• Provide support and EHS expertise to approximately 12 global facilities across the division, aligning on compliance, company and divisional standards.
• Embrace Human and Organizational Principles (HOP) mindset and aligns culture, processes and systems to prevent serious injuries in the organization by delivering training, identifying high energy risk, and providing mitigation and prevention strategies.
• Audits safety/health/environmental programs for compliance with company standards, government regulations, and adequacy relative to local conditions.
• Monitors periodic performance reports for trends and conditions, alerts management to opportunities and makes recommendations for improvement.

Senior EHS Specialist

Solutions Engineer

• Develop and execute global account strategies, building strong executive-level customer relationships.
• Serve as the single point of coordination across customers, internal teams, and the global dealer network.
• Align dealers and internal stakeholders on pricing, specifications, and commercial strategy.
• Facilitate collaboration across multiple dealers to support complex, multi-territory opportunities.
• Align internal teams and dealers to ensure seamless execution of customer requirements and timelines.
• Maintain strong relationships through ongoing engagement, feedback, and structured business reviews.
• Lead escalation management, ensuring timely and effective resolution across stakeholders.
• Monitor account performance and drive alignment with KPIs, service levels, and commitments.
• Act as the voice of the customer to improve processes, solutions, and dealer collaboration.

Account Manager – Retail Electric Power Solutions

Civil Engineer

• Supports the identification, investigation, monitoring, and resolution of customer issues for products supported by Construction Industries following established standards and processes.
• These products include Grade Control (2D/3D), Payload, Cat Command, Detect/Safety systems as well as other machine-based inquiries.
• Supports technical tasks related to business processes and applications.
• Assists in gathering and analyzing business requirements and identifying technical gaps.
• Participates in troubleshooting activities, root cause analysis, and issue resolution.
• Follows defined processes for risk assessment, corrective actions, and quality checks.
• Shares customer feedback with internal teams to help improve products and services.
• Supports onboarding of any new products into Construction Industries Helpline.
• Stays current on product updates, releases and system changes to ensure effective support coverage on relevant products.
• Develop / maintain healthy working relationships with business partner technical support personnel and serve as primary point of escalation for any technical related issues.

Digital Technical Support Engineer – Construction Technology

Customer Support

• Define and evolve the GEN AI product vision to support Dealers and Customers, aligned with Caterpillar’s AI Assistant roadmap and enterprise transformation goals.
• Drive prioritization of features such shopping, search and repair options.
• Collaborate with engineering, data science, CM/FM operations, and dealer support teams to deliver scalable AI solutions with high reliability and compliance.
• Partner with Cat Digital platform and Digital Product Management teams to ensure alignment with broader enterprise AI strategies.
• Oversee the full lifecycle of GEN AI solutions—from ideation and prototyping to testing, deployment, and continuous improvement.
• Champion user-centric design for dealer and customer-facing solutions, enabling shopping, search and repair options.
• Monitor solution performance, usage patterns, and feedback to inform enhancements and ensure measurable impact on dealer and customer engagements.
• Lead proof-of-concept initiatives with internal teams and external partners to explore new GEN AI capabilities for proactive shopping, search and repair options.

Principal GenAI Product Manager – Dealer and Customer Support

QA Engineer

• Conduct field safety and quality inspections to assess compliance with applicable standards, procedures, and work practices.
• Deliver field training and support onboarding for newly hired field technicians.
• Mentor field personnel to promote consistent, safe, and quality-focused work practices aligned with applicable process documentation.
• Complete, review, and analyze reports to identify trends, issues, deficiencies, and improvement opportunities.
• Organize and facilitate meetings to develop solutions that support continuous improvement across field and shop operations.
• Identify and support opportunities to standardize and optimize field and shop processes and procedures.
• Collaborate with cross-functional stakeholders to ensure field safety, quality, and operational needs are met.
• Perform other duties as assigned.