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Product Solutions Architect
CiscoProduct Solutions Architect at Cisco ThousandEyes developing technical solutions for customer challenges. Supporting market adoption of digital experience assurance products with technical expertise and collateral.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates technical ownership and expertise in networking, with a strong ability to influence product improvements and articulate business challenges. Capable of creating technical content and engaging in complex discussions with customers and partners to drive product value.
Highest-signal resume keywords
Technical OwnershipNetworking Domain ExpertiseCustomer-Facing ExperienceTechnical Content CreationTechnical Certifications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Improvement PlanningArchitectural DocumentationCompetitive AnalysisTechnical White PapersDeployment GuidesMethodology DocumentsDemo BuildingReference Architectures
Soft Skills
CommunicationCollaborationInfluencing
Tools & Technologies
CloudOpsDevOpsAutomation
Certifications & Qualifications
CCNACCNPCCIE
Industry Keywords
Customer FeedbackField ExperienceEnterprise SolutionsService ProvidersTechnical Discussions
About the role
Key responsibilities & impact- Has technical ownership for a product or solution
- Influences product improvement plans
- Understands and articulates business challenges and opportunities for assigned product or solution
- Remains cognizant of industry changes, challenges and findings; integrates industry issues for customer benefit
- Provides recommendations for functionality improvements based on own/customer feedback
- Contributes to developing product architectural documentation for assigned products, in collaboration with product teams
- Engages in complex technical discussions with customers/partners to demonstrate new technologies and products specifications
- May present value proposition of products to customers/partners and other internal and external stakeholders (e.g., CX partners, Field, Sales Enablement and/or Engineering teams)
- Researches information and analyzes findings (typically on multiple technologies on a single platform) to articulate competitive differentiation
- Creates output/findings reports (e.g., hardware product breakdowns) to communicate findings to peer/senior team members
- Guides the creation of field/customer-facing technical collateral (e.g., technical white papers, deployment guides, methodology documents) for new products and technology releases
Requirements
What you’ll need- 10+ years in a TME, SE, or other similar customer-facing role
- Networking domain expertise
- Extensive customer and field experience, ideally covering both enterprises and service providers
- Demonstrated success in building demos and creating technical content, such as best practice guides, and reference architectures
- Bachelor’s degree, preferably in computer science or engineering
- Technical certifications, such as CCNA, CCNP, CCIE, or other, demonstrating knowledge in areas such as networking, CloudOps, DevOps, and automation
Benefits
Comp & perks- Health insurance
- Professional development opportunities