Account Manager – Analyst

CVS Health

Account Manager at CVS Health acting as liaison between clients and internal teams. Responsible for client service and ensuring timely delivery of requests with a focus on problem solving.

Posted 5/31/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $43,888 - $76,500 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

organizational skillsverbal communicationwritten communicationinterpersonal communicationproblem solvingcritical thinking

Industry Keywords

client servicesaccount managementPBM operationsclient requestsresolution managementClient Performance Guarantees

About the role

Key responsibilities & impact

overseeing all day-to-day PBM operations
acting as the liaison between clients and cross-functional internal teams
ensuring timely/successful delivery of client requests
managing the resolution status of routine to complex requests
driving resolution within a timely manner and ensuring that all Client Performance Guarantees are met

Requirements

What you’ll need

1+ years of experience in a client services-based environment or previous account management experience
Excellent organizational skills
Excellent verbal and written interpersonal communication skills
Strong problem solving and critical thinking skills
Able to be on camera for meetings with reliable attendance

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility