Senior Manager, Telepsychiatry

CVS Health

Sr. Manager overseeing Telepsychiatry program for Oak Street Health, driving its integration across a network of healthcare centers.

Posted 6/9/2026full-timeRemote • Illinois • 🇺🇸 United StatesSenior💰 $82,940 - $182,549 per yearWebsite

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Hard Skills

telepsychiatrydata analysisreportingintegrationbehavioral health metricsoperational oversightprovider engagement strategylearning and engagement strategyonboardingMicrosoft Excel

Soft Skills

leadershipinfluencingorganizationdetail orientationinterpersonal skillsstakeholder engagementtrust buildingpersistenceadaptabilityquick learning

Industry Keywords

healthcarebehavioral healthtelehealthstakeholdersoperational initiativescross-functional collaborationhealthcare providersintegration of careutilization measuresregional level assessment

About the role

Key responsibilities & impact

Responsible for the refinement and operational oversight of Oak Street Health's enterprise wide Telepsychiatry program serving over 230 centers with 15 psychiatric providers
Partner with Telepsych Medical Director to build and manage provider engagement and performance strategy
Develop and implement learning and engagement strategy for psychiatric providers
Expand analysis and reporting related to the utilization and integration of telepsychiatry
Responsible for driving the integration and utilization of our telepsychiatry program across Oak Street Health's network
Develop framework for assessing level of integration of BH program at the regional level
Partner with regional leaders across the organization to address barriers to care and integration of the Telepsychiatry program
Onboard centers new to BH to ensure effective integration of telepsychiatry
Lead the execution of all Telepsych operational initiatives
Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives
Collaborate with other Behavioral Health leaders to develop ways to improve integration and utilization of the Behavioral Health program
Work cross-functionally with Central leaders to ensure effective design and implementation planning including Data, Product, Managed Care Operations, Clinical Operations & Learning, etc.
Accountable to key Behavioral Health metrics, including, integration and utilization measures
Other duties as assigned.

Requirements

What you’ll need

7+ years of applicable experience in healthcare / behavioral health / working with healthcare providers; or other similar fields
5+ years in a supervisory role
Ability to build the trust and confidence of a wide range of stakeholders
Strong leadership and influencing skills
Incredible level of organization and detail orientation
Analytical and data savvy; highly proficient with Microsoft Excel
Strong interpersonal skills that support effective stakeholder engagement
Pleasantly persistent approach
Quick learner comfortable with a high level of ambiguity
US work authorization
Bachelor’s degree or equivalent experience

Benefits

Comp & perks

Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement