CVS Health

Data Scientist

• Lead, coach, and develop the Salesforce Performance Analytics team
• Drive the strategy and evolution of analytics, forecasting, insights, and AI-enabled capabilities
• Shape a product and outcome-oriented roadmap aligned to business and Field priorities
• Bring an enterprise perspective to analytics decisions while staying closely connected to Field needs
• Translate business needs into scalable analytics solutions that improve decision-making and performance
• Set team priorities across support, enhancements, and strategic capability-building work
• Oversee service tickets, configuration changes, and core data load activities
• Drive continuous improvement in platform usability, operational consistency, and team effectiveness
• Partner cross-functionally to support platform changes, integration readiness, and adoption
• Maintain accountability for platform stability, operational health, and administrator-owned processes

Lead Director, Performance Analytics

Account Executive

• responsible for overall account strategy, renewal outcomes, and executive relationships for large, complex employer pharmacy benefit manager clients
• lead renewal strategy, guide financial decisions, and serve as trusted partner to client and consultant stakeholders
• own the multi-year account strategy for assigned clients
• develop and present clear recommendations on pricing, guarantees, and solution design
• maintain working knowledge of account economics, including drug trend, pricing, rebates, and guarantees
• interpret financial analyses and explain results clearly to client and internal leaders
• manage relationships with consultants influencing assigned accounts
• provide clear direction to internal partners, including Account Executives and functional teams

Account Executive, Strategic

Pharmacist

• Support the pharmacy team in delivering operational and service excellence within the store
• Assist patients and customers as the first point of contact
• Ensure pharmacy operations run smoothly and prescriptions are filled accurately
• Follow Standard Operating Procedures (SOPs) and best practices
• Complete company training program and satisfy registration, licensing, and certification requirements as per Board of Pharmacy guidelines

Pharmacy Technician

AI Engineer

• Manage small team of architects performing solution engineering for the PBM organization
• Provide solution design and guidance to ensure that the solution adheres to PSS Architecture Guiding Principles and standards while maximizing reuse of technology assets.
• Actively lead and participate in the Architecture community to drive modernization opportunities for the advancement of PBM technology while keeping in mind the complexities of our IT landscape
• Providing leadership, coaching and guidance to App Dev, Technology Services and Solutions.
• Lead and drive proofs-of-concept and technology deep-dives specific to partner technologies
• Advise and assist App development teams with technical roadblocks such as performance challenges within a solution in key strategic initiatives

Lead Architect, AI, API Integration

Manager

• Lead end-to-end contract negotiations, execution, and analysis with a focus on hospital, physician groups, and smaller/local systems
• Manage contract performance and drive the development and implementation of value-based arrangements aligned with organizational strategy
• Identify, recruit, and onboard providers to meet network expansion and adequacy targets
• Partner cross-functionally to support provider compensation strategy, pricing development, and reimbursement modeling
• Analyze financial and operational data to identify cost-saving opportunities and execute initiatives that drive measurable impact
• Serve as a key representative of the organization with providers, customers, and community stakeholders

Senior Manager, Network Contracting

Operations

• Drive improvements in efficiency and patient experience across central Service Ops teams through technology enablement
• Role focus is on technology adoption and process transformation within five Service Operations teams: Patient Service contact center, Pharmacy Technician contact center, Triage Nurse contact center, Referrals processing, and Medical records requests
• Optimize existing technology tools (e.g., Oak Street’s EHR, telephony) to drive measurable performance improvements
• Identify and adopt new technologies, develop business cases, run vendor selection processes, and lead implementation
• Drive process automation through robotic process automation and AI-enabled solutions
• Lead structured change management initiatives to ensure technology adoption, including communication, training, stakeholder engagement, and feedback measurement
• Shape Service Ops–wide technology strategy in partnership with CVS leadership, ensuring alignment to enterprise priorities while avoiding duplication of Business Ops Strategy scope
• Own build/buy and vendor selection decisions for Service Ops technologies, in collaboration with enterprise stakeholders as appropriate
• Design scalable processes to support Service Ops growth and expansion
• Manage a pipeline of prioritized technology initiatives and allocate resources to high-impact opportunities
• Maintain strong relationships with Service Ops leaders and support partners (training, workforce management, analytics, etc.)

Lead Director – Service Operations – Digital Transformation

IT Support

• Reviews and adjudicates claims in accordance with claim processing guidelines.
• Provides accurate and timely resolution in processing medical claims.
• Determines and understands the coverage provided under a member's health plan.
• Processes claims accurately to enhance customer satisfaction and retention.

Claim Benefit Specialist

• Support the pharmacy team in delivering operational and service excellence within your store
• Assist the pharmacy team to ensure that pharmacy operations run smoothly
• Show empathy and genuine care while serving patients
• Complete basic inventory activities as permitted by law
• Contribute to a high-performing team and embrace a growth mindset

• Provide supervision for the dispensing pharmacy
• Monitor industry, regulatory and compliance developments for pending regulatory changes
• Communicate and educate staff on pharmacy-related issues
• Implement quality assurance programs for pharmacy services
• Maintain record of all required pharmacist licensure & technician registrations for current staff
• Implement policies and procedures for maintaining the integrity and confidentiality of prescription information and patient health care information.

Pharmacist in Charge – Long Term Care

Payroll

• Own and manage the payroll calendar, ensuring adherence to established timelines, milestones, and deliverables.
• Establish and enforce payroll cycle governance, including clear controls and accountability across stakeholders.
• Oversee pre-payroll data validation processes to ensure accuracy and completeness of employee data prior to payroll processing.
• Lead the identification, tracking, and resolution of payroll exceptions, ensuring timely and accurate outcomes.
• Manage relationships with payroll providers, ensuring adherence to service level agreements (SLAs).
• Oversee administration of wage garnishments, ensuring compliance with regulations.
• Lead payroll audit and reconciliation processes, ensuring accuracy prior to final sign-off.
• Oversee off-cycle payroll processes, ensuring accuracy, proper approvals, and documentation.

Payroll Manager

Medical Billing and Coding

• Coordinate the identification of potential claim editing & clinical program enhancements for Medicare compliance
• Collaborate and partner with functional leads and other business areas
• Provide support and management of savings opportunities and provider/customer deviation implementation

Health Services, Certified Professional Coder (CPC)

Business Analyst

• supports the development and implementation of clinical documentation and system updates
• collaborates with clinical subject matter experts and leadership
• analyzes Medicaid contracts and proposals for new business
• manages project documentation, scope, schedules, and priorities
• conducts complex business and systems process analyses
• collaborates with internal stakeholders across departments to gather information

Senior Analyst, Business Consultant – Care Management

• Lead end-to-end execution of the soccer sponsorship portfolio, translating strategic direction into comprehensive, year-long activation plans that deliver against brand and business goals.
• Serve as the primary day-to-day contact for league, federation, and team partners, ensuring all contractual rights and assets are fully leveraged, executed with excellence, and optimized to maximize value.
• Develop and execute creative activation concepts that bring CVS Health’s brand purpose and values to life, maximizing partnership platforms and elevating storytelling across Brand, Media, and Communications channels.
• Lead activation initiatives from planning through execution, including timelines, budgets, deliverables, and agency management, providing clear, strategic direction to agency and external partners.
• Track performance against defined KPIs and support implementation of sponsorship measurement frameworks, analyzing results and identifying opportunities to optimize effectiveness and ROI.
• Act as a strong collaborator and team player across Marketing, Enterprise Brand, Communications, Insights, and other teams to ensure sponsorships are fully integrated and aligned with broader enterprise initiatives.
• Bring forward new ideas, emerging trends, and innovative approaches to enhance the impact of the soccer portfolio.

Senior Manager, Enterprise Sports Sponsorships

• Support the pharmacy team in delivering operational and service excellence
• Assist in ensuring pharmacy operations run smoothly and that prescriptions are filled promptly and accurately
• Complete basic inventory activities as directed

Compliance

• Provide subject-matter leadership and hands-on execution support to strengthen the company’s technology control environment
• Design, execution, and continuous enhancement of the company’s SOX IT General Controls (ITGC) program
• Partner closely with Ernst & Young (EY) and stakeholders to coordinate audits
• Manage ITGC walkthroughs and testing activities
• Respond to auditor and client requests with high‑quality, timely evidence
• Act as a trusted advisor and primary liaison between technology control owners, Internal Audit, and external auditors
• Provide independent oversight and drive consistency within first line of defense (1LOD) teams
• Proactively identify control gaps and remediation needs
• Ensure alignment, transparency, and a well‑prepared posture ahead of third‑line audit activities

Lead Director, Performance Analytics

Account Executive, Strategic

Pharmacy Technician

Lead Architect, AI, API Integration

Senior Manager, Network Contracting

Lead Director – Service Operations – Digital Transformation

Claim Benefit Specialist

Pharmacy Technician

Pharmacist in Charge – Long Term Care

Payroll Manager

Health Services, Certified Professional Coder (CPC)

Senior Analyst, Business Consultant – Care Management

Senior Manager, Enterprise Sports Sponsorships

Pharmacy Technician

Senior Manager – SOX & SOC Compliance