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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
quality assuranceroot cause analysisperformance metricsprocess improvement methodologies
Soft Skills
leadershippeople managementanalytical mindseteffective communicationpresentation skillsability to manage multiple priorities
Industry Keywords
quality frameworkprofessional servicesconsulting environmentcontinuous improvementcross-functional collaboration
About the role
Key responsibilities & impact- Lead and manage the Quality Assurance team, providing guidance, support, and performance management.
- Monitor team performance against targets and quality standards, implementing corrective actions as needed.
- Manage daily workflow to ensure efficient and effective quality operations.
- Ensure compliance with the organisation’s quality framework and standards.
- Drive and support changes and improvements across the quality framework and processes.
- Conduct root cause analysis and track actions to resolution to prevent recurrence of quality issues.
- Prepare meeting materials, including slides and reports, and present findings to senior stakeholders.
- Collaborate with cross-functional teams to embed quality best practices and continuous improvement.
Requirements
What you’ll need- Proven experience managing quality assurance teams in a professional services or consulting environment.
- Strong leadership and people management skills with the ability to motivate and develop teams.
- Excellent understanding of quality frameworks, performance metrics, and process improvement methodologies.
- Analytical mindset with experience in root cause analysis and action tracking.
- Effective communication and presentation skills, capable of engaging senior stakeholders.
- Ability to manage multiple priorities and deliver results in a fast-paced environment.
- Familiarity with hybrid working environments and flexible working arrangements.
Benefits
Comp & perks- Competitive Day Rate