Office Technician – Operations

Desjardins

Office technician providing administrative and operational support at Desjardins. Aiming to maximize operational profitability and productivity through effective data management and technical support.

Posted 5/22/2026full-timeMontréal • 🇨🇦 CanadaJuniorMid-LevelWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

action orientedcommunicates effectivelycustomer focusdecision qualitydifferencesnimble learningsituational adaptability

Certifications & Qualifications

college diploma in a related field

Industry Keywords

technical supporttechnical studiesresearch and analysissoftware processesmanual processesautomated processestrainingcontinuous improvement

About the role

Key responsibilities & impact

Provide technical support for projects and operational issues
Conduct technical studies, research and analysis and serve as resource person for the submission of solutions and action plans
Roll out and maintain software and manual and automated processes
Train users
Prepare technical notes to enhance the skills and knowledge of users and their teams
Help practitioners follow your unit’s processes and use its business solutions, tools and systems
Support your unit’s continuous improvement

Requirements

What you’ll need

College diploma in a related field
A minimum of two years of relevant experience
Knowledge of French is required
Action oriented
Communicates effectively
Customer Focus
Decision quality
Differences
Nimble learning
Situational adaptability

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment