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Account Manager – Commercial Market
DesjardinsAccount Manager responsible for maintaining business relationships and promoting services in the commercial sector at Desjardins. Serves medium organizations, focusing on client satisfaction and business growth.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and maintaining business relationships with medium-sized organizations, while effectively analyzing client needs and recommending tailored solutions. Proficient in negotiation and strategic planning to achieve business objectives.
Highest-signal resume keywords
Business Relationship ManagementClient Needs AnalysisNegotiation SkillsStrategic PlanningFluency in French
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementBusiness DevelopmentClient Relationship DevelopmentSolution RecommendationTerms Negotiation
Soft Skills
Interpersonal CommunicationProblem SolvingPublic Relations
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Commercial SectorPromotional ActivitiesMember Needs Assessment
About the role
Key responsibilities & impact- Prospect for, solicit, develop and maintain business relationships with medium-sized organizations in the commercial sector
- Initiate, develop and sustain personalized business relationships with clients
- Serve as account manager and primary point of contact between the business centre and clients
- Analyze sources of dissatisfaction and recommend appropriate solutions
- Identify and assess member needs and develop tailored solutions
- Negotiate terms and conditions with members and clients as applicable
- Recommend strategies to achieve business objectives
- Participate in promotional activities and public relations initiatives
Requirements
What you’ll need- Bachelor's degree in a related field
- Minimum of four years of relevant experience
- Knowledge of French required
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined-benefit pension plan providing predictable, steady retirement income
- Group insurance including telemedicine
- Reimbursement for health and wellness expenses and telework equipment