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Business Development Advisor, Sales Support
DesjardinsAdvisor managing business relationships and supporting sales through multiple distribution channels. Ensuring member satisfaction and analyzing client needs for financial services.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer relationship management skills by identifying needs and promoting retention, while effectively analyzing and responding to customer inquiries. Proficient in report writing and staying updated on industry standards and developments.
Highest-signal resume keywords
Customer Relationship ManagementReport WritingNeeds AnalysisFrench Language ProficiencyStakeholder Advising
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Certifications & Qualifications
General College Diploma
Industry Keywords
Customer SatisfactionConsultingProduct KnowledgeService SolutionsFollow-Up Processes
About the role
Key responsibilities & impact- Establish a consulting relationship by identifying current or potential needs and promoting customer retention.
- Advise various partners, stakeholders or members and customers regarding the products, services or solutions offered and ensure their satisfaction
- Analyze and respond to customer needs, process requests and ensure the required follow-ups
- Collect, gather and analyze information, write reports and recommendations
- Keep abreast of new developments related to standards, products or services in your field of activity.
Requirements
What you’ll need- General College diploma in a related field
- A minimum of one year of relevant experience
- Knowledge of French is required
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment