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Claims Analyst
DesjardinsClaims Analyst at Desjardins reviewing and settling medium- to high-complexity claims. Providing technical support and developing skills for internal advisors in a telework setup.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims management, including contract enforcement, compliance verification, and settlement approval. Proficient in coaching and developing technical skills in others while effectively resolving conflicts and proposing actionable solutions.
Highest-signal resume keywords
Claims ManagementContract EnforcementCompliance VerificationCoaching Technical SkillsFrench Language Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ReviewSettlement ApprovalResearch SkillsAction Plan PreparationConflict Resolution
Soft Skills
Advisory SkillsProblem Solving
Industry Keywords
Claims PoliciesIndependent Adjuster ClaimsSettlement Costs
About the role
Key responsibilities & impact- Coach internal advisors to develop their technical skills
- Provide contract enforcement advice, verify settlement costs and ensure compliance with claims policies
- Revise independent adjuster claims
- Review claims and help advisors and practitioners settle them
- Conduct research and serve as resource person, proposing solutions to conflicts and situations outside the expert’s scope of authority
- Help prepare action plans based on claims reviews
- Verify and approve claims settlements
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Knowledge of French is required
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment