Team Leader, Management Support and Expertise Support

Desjardins

Team Leader managing expert team at Desjardins, coordinating activities and coaching experienced professionals to ensure service quality and engagement.

Posted 7/3/2026full-timeQuébec • 🇨🇦 CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team management capabilities, with a focus on coaching, performance monitoring, and budget management. Proficient in developing training strategies and ensuring project execution aligns with organizational practices.

Highest-signal resume keywords

Team ManagementCoaching and Guiding ProfessionalsPerformance MonitoringBudget ManagementCIRO Registration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project PlanningOperational ManagementSkills Development StrategiesComplaint ResolutionService Offer Determination

Soft Skills

Problem SolvingCommunication

Certifications & Qualifications

CIRO RegistrationInvestment Representative Certification

Industry Keywords

Budget ManagementTraining DevelopmentPerformance ManagementOperational ComplexityFrench Language Proficiency

About the role

Key responsibilities & impact

Support team management and coordinate unit’s activities
Coach and guide a team of experienced professionals
Monitor progress and manage individual performance
Make recommendations on operationally and conceptually complex projects
Help determine service offer and ensure projects are planned and executed
Meet targets on time and on budget
Develop training and skills development strategies for team members
Help resolve complaints and problems in accordance with the organization’s practices
Manage the budget

Requirements

What you’ll need

Bachelor's degree in a related field
A minimum of six years of relevant experience
Registration with CIRO as an Investment Representative (CIRE and the 30-day training program)
Knowledge of French is required

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment