Team Leader, Management Support and Expertise Support

Desjardins

Team leader providing management support and guiding a technical team at Desjardins. Overseeing project execution, employee training, and technical problem-solving in Coniston, Canada.

Posted 7/7/2026full-timeConiston • 🇨🇦 CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong management support and coordination of technical activities while fostering a positive work environment. Proficient in developing training strategies and ensuring project execution meets performance and quality standards.

Highest-signal resume keywords

Team ManagementTechnical Problem SolvingBudget ManagementBilingual CommunicationEmployee Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningPerformance MonitoringTechnical Method DevelopmentAction Plan CoordinationSkills Development Strategy

Soft Skills

CoachingGuidanceConflict ResolutionMotivational Leadership

Certifications & Qualifications

College Diploma in Related Field

Industry Keywords

Client SatisfactionTechnical CollaborationService Offer Development

About the role

Key responsibilities & impact

Provide management support for the team
Coordinate technical activities, action plans, and initiatives
Coach and guide a team composed primarily of technical and support employees
Assign tasks and activities and monitor progress regularly
Support employee engagement by creating a positive, motivating work environment
Solve technical problems and help develop and improve technical methods and procedures
Serve as a technical collaborator for your unit
Help determine your unit’s service offer and ensure projects and activities are planned and executed
Meet targets on time and on budget and manage results, performance, quality, and client/partner satisfaction
Help develop training and skills development strategies and action plans for team members
Help resolve complaints and problems in accordance with the organization’s practices
Manage the budget

Requirements

What you’ll need

College diploma in a related field
A minimum of two years of relevant experience
Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients.

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment