Bodily Injury Claims Advisor

Desjardins

Bodily Injury Claims Advisor managing low-complexity auto insurance claims for Desjardins Group. Maintaining business relationships and assessing damage exposures in claims investigations.

Posted 7/9/2026full-timeBurlington • 🇨🇦 CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in handling auto insurance bodily injury claims, ensuring compliance with organizational standards and policies while maintaining strong business relationships with clients. Proficient in investigating claims and assessing damage exposures to deliver high-quality client satisfaction.

Highest-signal resume keywords

Auto Insurance Claims HandlingInvestigation SkillsClient Relationship ManagementDecision QualityCustomer Focus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationDamage AssessmentReport ReviewPolicy ComplianceBodily Injury Claims Management

Soft Skills

Interpersonal SavvyAction OrientedNimble Learning

Certifications & Qualifications

College Diploma in Related Field

Industry Keywords

APD ClaimsClient SatisfactionQuality Commitments

About the role

Key responsibilities & impact

Help serve and maintain business relationships with members and clients for all claims
Handle low-complexity auto insurance bodily injury claims
Investigate claims in accordance with the organization’s standards and policies
Complete and preserve investigation materials to assess damage exposures in automobile related bodily injury claims
Review reports and other documents and determine appropriate course of action in accordance with the organization’s standards, policies and quality commitments to ensure client satisfaction
Work with any and all necessary parties involved in claims

Requirements

What you’ll need

College diploma in a related field
A minimum of two years of relevant experience of direct experience in APD Claims
Action oriented
Customer Focus
Decision quality
Differences
Interpersonal Savvy
Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment