DomainTools

Solutions Engineer

• Learn to effectively communicate DomainTools value, product capabilities, technical features, and assist in prospect / customer awareness and adoption of our products and services.
• Collaborate with customers and internal teams to design tailored solutions that meet specific customer requirements.
• Deliver technical product presentations and demonstrations, to showcase how DomainTools solutions address customer needs and to get the Technical Win.
• Collaborate with Account Executives and Customer Success Managers to deliver a targeted demonstration that ties in our products’ capabilities to desired customer use-cases.
• Become an expert in delivery of the DomainTools Engage training program with a view towards enabling our customers to more effectively derive value from DomainTools products.
• Become an expert on Cyber Threat Intelligence and DomainTools data, as well as the competitive landscape.
• Provide T2 / T3 technical support to our customers by triaging tickets and liaising with the product and engineering teams to deliver timely answers.
• Collaborate with the DomainTools product and engineering teams to define and test new features across all products that leverage current and emerging DomainTools datasets and adapt to changes in new integrations.
• Be diligent in documenting best practices and lessons learned. Contribute to documentation and learning content for both internal teams and an external audience.
• Ensure excellent service and support for customers by creating long-term business relationships, create innovative solutions to push user adoption and maximize the value of our products and/or integrations.
• Utilize Confluence, Jira, Zendesk and Salesforce to track all pertinent information related to products, features, bugs, opportunities, and accounts.
• International Travel may be required (~40%)

Full-stack Engineer

• Design, code and maintain web-scale data systems
• Discover, analyze and validate new data sets to add value for our customers
• Creative problem solving to necessarily complex systems
• Research, prove and employ cutting edge techniques & technologies
• Provide code reviews, design feedback, demos, technical requirements & documentation
• Provide accurate, scope, estimates for time, capacity & costs of projects
• Improve the lives of your coworkers by accelerating engineering productivity, reducing operational toil and increasing consistency
• Provide technical leadership, assist in on-boarding & mentoring of junior engineers

Senior Software Engineer

Accountant

• A/P & A/R Management: Own the daily accounts payable and accounts receivable functions. Prepare monthly A/R aging reports and actively drive collection efforts.
• Customer Communication: Serve as the primary point of contact for customer A/R inquiries. Respond to customer emails promptly, professionally, and with a customer-centric tone to resolve billing questions and secure payments.
• Daily Transactions & Reconciliations: Perform daily bank reconciliations, apply cash deposits accurately, and reconcile monthly corporate credit card statements with minimal oversight.
• Fixed Assets: Manage accounting processes and schedules for fixed assets, including additions, disposals, leases, and related depreciation.
• Revenue Recognition: Post revenue recognition entries per contract details and review customer contracts for completeness and accuracy to ensure compliance with US GAAP.
• Month-End Close & Audit: Assist with month-end close activities, including preparing account reconciliations and booking journal entries. Support the annual audit by preparing necessary documentation.
• Cross-Functional Collaboration: Interact effectively with teams across the global organization, including Revenue Operations, Account Management, Sales, Marketing, and TechOps.

Solutions Engineer

Senior Software Engineer

Staff Accountant