EEOC

Analyst

• Apply alternate format rules, industry standards, and Crawford Technologies guidelines.
• Learn and apply accessibility standards such as WCAG, PDF/UA, and HHS requirements.
• Configure and manage proprietary software, including ICF/INI files and processing logic.
• Build, test, and maintain automated applications used to create accessible customer documents.
• Assist with document accessibility assessments and generate assessment reports.
• Work with configuration files, proprietary tools, and version control systems across test and production environments.
• Participate in requirements gathering, estimating timelines, and documenting application updates.
• Troubleshoot application issues using diagnostic tools and guidance from senior team members and managing incident tickets.
• Communicate requirement changes to the Project Manager.
• Provide training to team members and support occasional client training sessions.
• Continuously learn new tools, programming concepts, and accessibility best practices.

Application Analyst, Document Accessibility, Alternate Format

Account Manager

• Manage assigned house accounts and serve as primary internal contact for customer inquiries
• Participate in customer meetings and provide status updates as required
• Maintain and monitor customer supplier portals
• Support customer payment follow-ups and issue resolution
• Review customer purchase orders (POs) for terms and conditions compliance
• Enter and manage orders in ERP system (Syspro)
• Coordinate ship dates with Operations and communicate confirmations to customers
• Process cash-in-advance and credit card orders, including issuing pro-forma invoices
• Initiate customer concurrence requests related to product or supplier changes
• Process engineering-related orders and submit supporting documentation
• Manage customer expedite requests including ship date changes, quantity adjustments, and order cancellations
• Initiate customer complaints and manage RMA process end-to-end
• Receive and process customer RFQs
• Provide customers with required documentation such as shipping documents, SDS, and UN/DOT certifications
• Generate and distribute weekly open order reports

• The Inside Account Manager serves as the primary liaison between the company and assigned customer accounts, ensuring exceptional service throughout the entire customer lifecycle.
• This position is responsible for managing customer relationships, coordinating order fulfillment, maintaining accurate forecasts, supporting quotation activities, and resolving customer inquiries while working collaboratively with Sales, Operations, Engineering, Planning, Quality, and Finance.
• Plays a critical role in delivering an outstanding customer experience by ensuring accurate order processing, proactive communication, timely issue resolution, and adherence to customer and regulatory requirements.
• Manage assigned house accounts and serve as primary internal contact for customer inquiries.
• Participate in customer meetings and provide status updates as required.
• Review customer purchase orders (POs) for terms and conditions compliance.
• Enter and manage orders in ERP system (Syspro).

Inside Account Manager

Sales Engineer

• Act as a trusted technical advisor throughout the full sales lifecycle
• Partner with customers to understand their technical needs
• Collaborate closely with sales and delivery teams to design and implement tailored solutions
• Address customer challenges and ensure successful adoption
• Promote long-term value realization
• Mentor or supervise employees in both company and technical competencies
• Support the growth of new and emerging AI and cybersecurity products
• Build and manage customer relationships and develop pipelines

Cyber Sales Engineer

Project Manager

• deliver the most advanced digital solutions
• support the Agile development of a project roadmap
• establish project milestones
• implement metrics to track progress
• work together with your team to make a tangible difference

Project Manager – Mid

Solutions Engineer

• translate complex radio-frequency, Electromagnetic Warfare, and Electromagnetic Spectrum Operations mission needs into actionable system concepts and designs
• guide the application and advancements of a reliable, proven software architecture and modular hardware approach to produce scalable signal-processing solutions and rapidly fieldable prototypes
• guide systems requirements development, hardware trade analysis, integration, and test following a systems development methodology
• shape how the Department of War adopts and evolves spectrum-driven technologies, from early-stage concepts and demonstrations to full integration into operational systems
• adjust capability roadmaps as threats evolve, develop, and deliver solution briefs, engage with stakeholders, and highlight advancements at conferences and trade shows
• mentor the engineers who will define the future battlespace and drive the next generation of RF, Electromagnetic Warfare, and Electromagnetic Spectrum Operations innovation

EMSO Solution Architect

Artificial Intelligence

• Develop tools and support the operationalization of AI capabilities
• Streamline IT operations to enhance platform productivity
• Design and maintain robust AI/ML pipelines
• Collaborate with AI Model Engineers, Data Engineers, Cloud Architects, and ISSEs
• Contribute to solutions optimizing resilience of warfighting capabilities

AI/ML Engineer

Cloud Engineer

• closely collaborate with fellow cloud engineers and architects to design, define, develop, test, and debug cloud solution components
• work within a DevOps framework to create and manage zero trust, portable container apps
• use products like Kubernetes to further the mission
• access to our client's cloud development labs to explore different ways of solving our clients’ problems
• partner with stakeholders and your team to deliver the right technical solutions
• modernize legacy computing platforms and applications or creating new ones from scratch

Full-stack Engineer

• resolve a problem with a complete end-to-end solution in a fast, agile environment
• develop software and systems from vision to production ready
• use your passion to master new tools and techniques and identify needed system improvements
• help clients overcome their most difficult challenges using the latest architectural approaches, tools, and technologies
• ensure the solution developed by the team considers the current architecture and operating environment, as well as future functionality and enhancements

Full Stack Developer

Medical Billing and Coding

• Review medical records to identify and code diagnoses and procedures
• Assign ICD, CPT, and HCPCS codes accurately
• Ensure coding complies with healthcare regulations (e.g., HIPAA, CMS)
• Collaborate with healthcare providers for accurate documentation
• Submit codes for billing and resolve discrepancies
• Stay updated on coding changes and best practices

Medical Coder – Inpatient

Procurement

• Define and execute the enterprise-wide procurement strategy aligned to business, financial, and technology priorities
• Establish the vision, operating model, and organizational design for the P2P function
• Build and lead a high-performing organization, including leadership pipeline, talent strategy, and culture
• Advise executive leadership on spend, supplier strategy, and market dynamics
• Define supplier segmentation, governance, and performance
• Build strategic partnerships that drive innovation and resilience
• Represent the company with key suppliers and industry partners
• Oversee end-to-end P2P operations across the enterprise, ensuring scalability, efficiency, and service excellence
• Drive enterprise sourcing, contracting, and supplier negotiations to deliver measurable value
• Own and lead the enterprise procurement transformation agenda, including digital modernization of P2P—implement automation, AI/ML, and advanced analytics
• Own the enterprise procurement risk posture, including regulatory compliance, third-party risk, and contractual governance
• Establish and enforce policies, controls, and audit frameworks to ensure compliance and accountability
• Partner with support functions—including, but not limited to legal, finance, risk, and security—to mitigate enterprise risk

VP, Procurement

Systems Engineer

• Engineer, implement, and support Privileged Access Management (PAM) solutions including vaulting, session control, and Just-In-Time (JIT) privileged access.
• Administer and maintain secrets management platforms including credential onboarding, vault configuration, and automated password/secret rotation.
• Support lifecycle management of non-human identities (service and workload accounts) including provisioning, governance, ownership validation, and deprovisioning.
• Support enterprise certificate lifecycle management including issuance, renewal, revocation, and automation via approved platforms.
• Participate in the design, testing, and implementation of automation workflows related to privileged identity and certificate management.
• Provide operational support including system configuration, troubleshooting, incident response, and participation in 24x7 on-call rotation.
• Produce reporting and analytics related to privileged access, secrets rotation posture, certificate health, and non-human identity governance.
• Maintain technical documentation, policies, configuration standards, and operational runbooks to ensure secure and consistent platform management.
• Collaborate with Security, Infrastructure, Cloud, DevOps, Audit, and external partners to resolve issues, support compliance requirements (e.g., PCI), and protect the integrity and confidentiality of systems and data.

Systems Engineer II – PAM

Security Engineer

• Plan and support the Security Governance, Risk and Compliance programs and department initiatives.
• Further develop Security Governance, Risk and Compliance skills and support at least two of the functional areas within Security Governance, Risk and Compliance.
• Provide consultation to management on regulatory, legal, and contractual requirements.
• Perform GRC activities using the GRC platform; support the Security Department with GRC platform usage and best-practices.
• Engage business owners throughout the organization in the development and enforcement of security policies, standards, procedures, and guidelines at the direction of Security Management.
• Oversee the completion of internal control testing; advise management on control design and implementation; perform testing where needed.

Analyst – Technology and Security Risk

• Serve as the primary liaison between the company and assigned customer accounts.
• Manage customer relationships and coordinate order fulfillment.
• Maintain accurate forecasts and support quotation activities.
• Resolve customer inquiries while collaborating with Sales, Operations, Engineering, Planning, Quality, and Finance.
• Ensure accurate order processing and timely issue resolution.
• Initiate customer concurrence requests and manage RMA process.
• Process engineering-related orders and maintain customer forecasts.
• Generate and distribute reporting and documentation to maintain compliance.

Platform Engineer

• Develop, manage, and secure a container platform
• Inform strategy and design while ensuring standards in containerization process
• Recommend resources for managing and securely adopting containers
• Collaborate with application development teams

Application Analyst, Document Accessibility, Alternate Format

Account Manager

Inside Account Manager

Cyber Sales Engineer

Project Manager – Mid

EMSO Solution Architect

AI/ML Engineer

Cloud Engineer

Full Stack Developer

Medical Coder – Inpatient

VP, Procurement

Systems Engineer II – PAM

Analyst – Technology and Security Risk

Account Manager

Cybersecurity Platform Engineer