Emerson

Account Executive

• Provide full customer service and order management
• Take ownership to understand the customer's needs
• Efficiently offer product alternatives for customers based on clear application requirements to meet customer and support sales objectives best
• Act as an information resource for Field Sales Representatives
• Improve the scope of supply
• Review incoming order requests
• Identify opportunities for expanding the sale through additional options and complimentary products
• Represent Rosemount policies and practices properly within a variety of communication channels to customers

Inside Sales Representative

Supply Chain

• Supplier relationship management and facilitation of communication across all collaborators
• Regularly submit to suppliers their performance metrics. Discuss and follow up with them on the action plan to improve their key performance indicators
• Optimize supplier performance and lead times in line with customer requirements, implementing asset management strategies and facilitating supplier agreement with SPE and manufacturing sites to improve on time performance
• Ensure to meet yearly KPI targets and data accuracy in Emerson tracking systems (project tracker tool, Cost impact report) which follows Emerson reporting rules
• Work systematically and expertly in a well-documented manner in accordance with the company rules and procedures including adherence to trade compliance (export / import and supply chain security) regulations entirely
• Optimize costs through effective use of tools and strategic sourcing processes while meeting engineering, quality, and product management specifications and requirements
• Assist with developing a budget for annual spend and savings targets, performing cost analysis, supplier benchmarking, and selection of projects to decrease expenditures and improve supplier performance
• Assist the Commodity Managers to generate and implement efficient sourcing and commodity management strategies in alignment with global business priorities. Report and present results to collaborators
• Perform essential functions to setup suppliers in Oracle, ensure that all Suppliers being setup are accurately vetted and implemented in Oracle
• Assist Commodity Managers across North America on special projects related to direct and indirect suppliers

Supply Chain Specialist

Associate

• Conduct in-house training in Pittsburgh, PA and at customer locations across North America. A state-of-the-art training facility is at your disposal.
• Deliver custom training programs to satisfy customer requirements.
• Coordinate and develop new course outlines, instructor guide plans, and training aids for Ovation courses.
• Review and monitor classroom instructional performance, course content, and customer satisfaction data surveys.
• Develop procedures to maintain and upgrade new and existing Ovation training software and hardware systems.
• Work effectively with Field Engineers, Sales/Software Engineering, and Project Engineering personnel.

Technical Training Instructor

Project Manager

• Project Planning & Execution
• Lead projects through all NPD phases: Initiation, Planning, Execution, Monitoring & Control, and Closure
• Develop and maintain project plans, schedules, milestones, risk registers, decision logs, and communication plans
• Prepare and present project at each gate meeting
• Cross-Functional Leadership
• Form and lead cross-functional project teams spanning Engineering, Marketing, Manufacturing, Supply Chain, Quality, and Operations
• Leverage your engineering background to challenge assumptions, ask the right questions, and keep teams honest on feasibility
• Drive accountability across teams
• Execution Management
• Identify issues early and drive resolution – you won’t just flag problems, you’ll help solve them
• Track progress against schedule, cost, and scope targets
• Escalate risks and decisions impacting scope, cost, or timeline to the Steering Group
• Stakeholder Management & Communication
• Build strong partnerships with Product Managers, Engineering leadership, Gatekeepers, and business stakeholders
• Communicate clearly at all levels – from executive summaries for senior leadership to detailed updates for project teams
• Drive alignment on decisions, trade-offs, and scope changes across the organization
• Serve as the bridge between deep technical work and business strategy

Product Development Project Manager

Support Engineer

• Creates and routes technical issues for all customers
• Handle inbound technical support requests (Phone, Email, Web).
• Validates customer entitlements and approves exceptions for unentitled customers.
• Dispatch out-of-TSR scope technical issues to the appropriate support group.
• Create and manage customer data records within our applications to ensure proper data integrity.
• Resolves technical issues for customers across all account tiers
• Resolves customers’ single incidents during activation, installation, implementation, and/or maintenance of TSR supported issues​.
• Increase technical issues internally to the appropriate support group while maintaining ownership of customer interaction.
• Captures and documents knowledge to enable self-service resolution
• Learns and adopt Knowledge-Centered Service (KCS) methodology.
• Enables customers to self-serve by creating and editing Knowledge based articles.

Technical Support Representative, German-Speaking

• Reconcile new orders to ensure they align with quoted terms
• Plan and execute internal project kick-off meetings for all orders
• Prepare the Org chart for new projects and lead the team during kick-off customer meetings
• Ensure correct specifications and document approvals for the Operations team
• Track specification changes, communicate updates to internal stakeholders
• Provide periodic project summaries and status reports to relevant stakeholders
• Monitor and review project progress based on priority and delivery schedules
• Ensure "Zero LDs" in all projects
• Drive GP improvement initiatives through cost reduction and efficient engineering efforts
• Maintain healthy cash flow by ensuring timely invoices
• Communicate professionally with customers and build strong relationships
• Address all legal aspects of projects, including compliance and shipment formalities
• Develop LBPs for future projects
• Ensure proper project closure with comprehensive handover reports

Sales Engineer

• Manage customers in the assigned sales territory, acquire new customers and expand the market position with responsibility for results
• Advise on product selection and technical application in collaboration with our specialists in Europe
• Prepare quotations and proposals including associated cost calculations, conduct price negotiations and actively track projects
• Conduct contract negotiations including finalizing contracts with customers in coordination with regional sales management
• Proactively maintain customer relationships
• Work with the CRM system, including administrative maintenance of contact data and activity records
• Closely monitor and analyze the market, competitors and trends to derive strategic sales activities
• Report sales development and project tracking to regional sales management
• Represent the company at trade shows and other events

General

• Assist in designing and developing software applications using Python and/or modern web technologies (React or similar)
• Explore and implement AI/ML and Generative AI models for industrial use cases
• Integrate AI models into applications, dashboards, or APIs
• Collaborate with cross-functional teams including software engineers, domain experts, and data scientists
• Document code, experiments, and technical findings

Intern – Digital Transformation

Manager

• Increase Account Alignment between BU & Account Teams.
• Understand the Aerospace & Defence ecosystem, key accounts and related competition in target market segments.
• Build credit as critical business advisor for account teams through providing business & technology domain expertise and increasing customer confidence.
• Build long term strategic relationship with key customers and industry experts.
• Support Account Teams to maximize BU solutions and systems to reach and drive efficiency across functions to win strategic deals and scale business.
• Understand ROI for the engagements (BU, Sales, Support, Services, Partners), manage scope of committed work & represent business need across Emerson T&M
• Integrate Regional Account/Industry feedback to improve current & future BU Solutions/direction.

Principal Business Manager – Aerospace Defense and Government BU

Solutions Engineer

• Take ownership of projects from start to finish, ensuring smooth execution and successful handover to our customers.
• Ensure project success by maintaining the highest quality standards while managing schedule and budget.
• Act as the central point of contact between internal and external stakeholders, fostering effective collaboration.
• Proactively manage risks, lead change processes, and ensure claims are handled professionally.
• Inspire and guide cross-functional project teams.
• Stay on top of project progress, turn challenges into opportunities, and deliver clear and impactful decision-making insights.

Senior Project Manager, Aerospace Test Solutions

Controller

• Understand documentation requirements and gather relevant materials from factories and other internal or external sources, proactively expediting processes when needed
• Create, compile, and deliver electronic and/or hard copy documentation to internal and external customers within agreed timelines
• Review customer feedback and ensure all necessary updates and corrections are implemented accurately
• Convert and format documentation to meet specific customer requirements and standards
• Build and maintain effective communication with European sales offices, customers, and manufacturing sites
• Contribute to high levels of customer satisfaction through responsive, detail-oriented service
• Work in a structured, organized, and well-documented manner, ensuring traceability and compliance

Project Documentation Controller

Engineer

• Develop, maintain, and manage work instructions, manufacturing documentation, and technological process standards.
• Plan, coordinate, and monitor manufacturing and engineering projects while balancing timelines, costs, and quality requirements.
• Design, implement, and continuously improve cost-effective manufacturing technologies and production methods.
• Analyze, support, and optimize existing production processes to improve efficiency, quality, and productivity.
• Specify, design, procure, and implement manufacturing equipment, tooling, fixtures, and production aids.
• Collaborate closely with global manufacturing teams, quality, maintenance, logistics, and product development functions.
• Support the introduction of new products, processes, and manufacturing lines, including ramp-up and change management activities.
• Deliver training and technical guidance to production personnel and communicate project updates, performance metrics, and results to stakeholders.
• Utilize manufacturing data, ERP, MES, and other digital tools to drive operational excellence and continuous improvement initiatives.

Manufacturing Engineer

Field Engineer

• Provide customer-focused service, including troubleshooting, maintenance, and repair of Emerson marine products.
• Perform on-site activities such as commissioning, testing, and preventive maintenance to ensure optimal system performance.
• Prepare timely, accurate, and complete service reports in line with established standards.
• Deliver technical training and presentations to customers and internal teams to build product understanding and capability.
• Offer remote technical support via phone and email for both new and existing customers.
• Partner with sales teams to support technical discussions, customer meetings, and onboard surveys.
• Manage pre- and post-service administrative activities to ensure smooth execution and documentation.

Service Engineer

Sales Operations Manager

• Collect and consolidate data from both internal and external sources, coordinating with relevant stakeholders to obtain necessary inputs for report generation.
• Conceptualizes and develop business reporting tools for Supply Chain and S&OP strategies (usage of complex formula, macro).
• Conduct regular reviews of item forecasts, safety stock levels, ABC and SLD code classifications, and stocking indicators to ensure accuracy and alignment with business requirements.
• Gather and analyze stakeholder requirements, providing actionable recommendations and driving continuous improvement initiatives based on customer needs.
• Collaborate cross-functionally with departments such as Product Marketing, Sales, Finance, and Customer Service to obtain critical commercial data (e.g., MOQ, ADU, Inventory Code Classifications).
• Maintain and monitor business systems and applications by validating data accuracy, tracking changes, and ensuring overall data integrity.

Senior Analyst, Sales and Operations Planning

Inside Sales

• Respond to incoming customer enquiries from Australia and New Zealand with professionalism and care.
• Understand customer needs and expectations to recommend suitable products and solutions.
• Propose alternative products based on cost, availability, or technical specifications where appropriate.
• Provide first‑level technical product support and collaborate with subject matter experts when escalation is required.
• Prepare and process customer orders, quotations, returns, and changes accurately and efficiently.
• Present pricing, credit, and commercial terms in line with established procedures.
• Communicate estimated lead times and suggest options to help customers meet delivery requirements.
• Coordinate with internal teams and suppliers to track order status and meet delivery commitments.
• Partner with external sales colleagues to support account strategies and sales opportunities.
• Maintain accurate records in customer relationship management systems and provide regular updates to key customers.
• Work in line with quality, safety, and operational procedures.