Technical Support Engineer – III

Emerson

Technical Support Engineer providing training and support for instrumentation products at Emerson. Handling customer inquiries through various communication channels in Mandaluyong City, Philippines.

Posted 6/4/2026full-timeMandaluyong • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

ATS Keywords

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Hard Skills

technical supportproduct trainingtroubleshootingflow measurement

Soft Skills

communicationcustomer serviceproblem-solving

Tools & Technologies

OracleCRM

Industry Keywords

InstrumentationControlChemical EngineeringMechanical Engineering

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Handle product and application issue for customer installed-base products through communication channels such call, chat, and email.
Provide solutions based on customer requirements and evaluate the need for non-standard offerings.
Conduct technical product training for internal and external customers.
Act as a technical resource when needed for pre-sales, products, and/or troubleshooting presentations.

Requirements

What you’ll need

Bachelor’s degree in Engineering (Instrumentation and Control, Chemical, Mechanical) or related fields.
At least 2 years of experience providing technical support for instrumentation or flow measurement products.
Knowledge of Business System tools such as Oracle, CRM, other applicable tools.

Benefits

Comp & perks

Competitive benefits plans
Variety of medical insurance plans
Employee Assistance Program
Employee resource groups
Recognition programs
Flexible time off plans
Paid parental leave (maternal and paternal)
Vacation and holiday leave