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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
order processingdata entryorder fulfillmentdocumentation managementcustomer data management
Soft Skills
organizational skillscommunication skillscollaboration skillsability to prioritizeindependent work
Tools & Technologies
ERP systemsOracleSAPCRM systemsMS Office
Industry Keywords
customer supportcommercial operationscontinuous improvementtrade complianceorder acknowledgment
Tech Stack
Tools & technologiesERPOracle
About the role
Key responsibilities & impact- Process customer orders in ERP systems with a strong focus on accuracy and timeliness
- Review and validate order details, ensuring all commercial and customer requirements are correctly captured
- Collaborate with internal teams (Production, Finance, Trade Compliance) and communicate with customers to ensure smooth order execution
- Maintain and update customer data and ensure consistency of information across ERP, CRM, and other systems
- Monitor delivery timelines and coordinate shipments to meet customer expectations
- Identify and implement solutions when standard order fulfillment cannot meet customer requirements
- Manage order acknowledgments, documentation, and archiving in compliance with company policies
- Support continuous improvement initiatives and maintain accurate, up-to-date order records, including handling changes
Requirements
What you’ll need- Experience in order processing, customer support, or commercial operations within a fast-paced environment
- Familiarity with ERP systems (such as Oracle or SAP) and good digital skills (MS Office, data entry tools)
- Proficiency in English (written and spoken)
- Strong organizational skills with the ability to prioritize and manage multiple tasks effectively
- Solid communication and collaboration skills, with the ability to work both independently and in cross-functional or virtual teams
Benefits
Comp & perks- Professional development opportunities
- Health insurance
- Training
- Mentorship program
