Client Success Executive II

EMS Management & Consultants, Inc.

Client Success Executive managing healthcare clients to drive satisfaction and retention. Collaborating across functions to improve financial performance and compliance alignment.

Posted 7/17/2026full-timeIdaho, Nevada • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare client management, focusing on client satisfaction, retention, and financial performance. Proficient in healthcare billing, reimbursement, and regulatory compliance, with strong analytical and presentation skills.

Highest-signal resume keywords

Healthcare Client ManagementEMS Billing KnowledgeAccount ManagementRegulatory ComplianceAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Healthcare BillingReimbursement ConceptsClient SuccessAccount ManagementDocumentation Management

Soft Skills

Relationship ManagementPresentation SkillsAnalytical SkillsProblem-SolvingTime Management

Industry Keywords

Healthcare AdministrationClient SatisfactionFinancial PerformanceRisk IdentificationTrends Analysis

About the role

Key responsibilities & impact

Independently manages a portfolio of healthcare clients
Driving client satisfaction, retention, and financial performance
Apply EMS billing and account management knowledge
Resolve client escalations independently
Proactively identify risks, trends, and opportunities
Lead client meetings, presentations, and business reviews
Maintain accurate and timely documentation of client interactions

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Healthcare Administration, or a related field
3–6 years of experience in client success, account management, or healthcare revenue cycle-related roles
Working knowledge of healthcare billing, reimbursement, and regulatory compliance concepts
Strong analytical, presentation, and relationship-management skills
Demonstrated ability to manage competing priorities, deadlines, and client expectations independently
Proficiency in English is necessary for job-related communication

Benefits

Comp & perks

Eligible to participate in a discretionary bonus plan
Comprehensive benefit package
Retirement plan
Health coverage
Paid time off