Equinix

Operations

• The Operations Information Request Team provides support for external customer requests for Data Center facilities questions, Equinix policies and procedures, vendor onboarding and risk-related due diligence assessments
• Provides leadership and direction on case handling, escalations, training, and personnel support.
• Responsible for mentoring, managing day-to-day activities, and other managerial tasks, including GPS reviews and 1:1s.
• Compiles and curates team reporting to provide metrics and analysis based on specific criteria on a regular cadence
• Documenting areas of improvement to gain efficiency for creating new and revising existing team processes with suggestions to implement and a resolution plan for any ongoing areas of opportunity
• Oversees the team’s workload and provides support, direction and an escalation path to ensure SLO’s are met
• Lead team meetings providing knowledge sharing, team training and information updates
• Establish, maintain and develop strong working relationships globally with internal stakeholders in support of our external customers (e.g. Sales, Marketing, Client Services, Product, Legal and Operations)
• Assists with new hire selection and interviews and provides support and direction for onboarding training.

Manager, Operations Information Request Team

Program Manager

• The Project and Program Manager leads the successful delivery of multiple, interrelated projects that support Equinix’s business and operational objectives.
• This role partners closely with cross ‑ functional and cross ‑ regional stakeholders to drive outcomes, manage risk, and deliver complex programs with high visibility and business impact.

Project and Program Manager

Business Analyst

• Leads analysis and reports, utilizing expertise to recommend improvements.
• Manages and executes larger projects - regional and/or cross-regional
• Determines and applies appropriate methodologies and tools for analyzing a range of complex, functional and/or cross-functional issues (often complex or with a high level of ambiguity)
• Provides recommendations that consider the needs of cross functional teams
• Identifies process gaps and issues and recommends areas for improvement
• Creates, manages, and leads larger project plans and resources, executing them using appropriate tools and techniques
• Communicates team progress.
• Leads status reporting, highlighting risks, issues and concerns

Full-stack Engineer

• Implement and maintain production backend services using Java and Spring following established architectural patterns
• Develop RESTful services and business logic using Spring frameworks
• Write efficient database queries and perform basic schema design under guidance from senior engineers
• Write unit and integration tests using standard Java testing frameworks
• Follow coding standards, best practices, and secure development guidelines
• Contribute to product features from implementation through release, under the guidance of senior engineers
• Help diagnose and resolve defects by analyzing logs, metrics, and runtime behavior
• Gain familiarity with customer use cases and platform SLAs
• Implement REST APIs following existing API contracts and OpenAPI/Swagger specifications
• Assist with integrations between internal services and external cloud partners (AWS, Azure, GCP)
• Work with containerized microservices in Kubernetes and Docker environments
• Learn to operate and troubleshoot systems that are high-throughput and low-latency in nature
• Collaborate with engineers, product managers, and QA to deliver features on time
• Clearly communicate implementation details, questions, and issues within the team
• Participate in code reviews as both author and reviewer.

Senior Associate Software Engineer, Connectivity Platform

• Leads the vision, strategy, and execution for the Runtime, Reliability & Operations capability domain within Equinix Engineering Excellence (E3).
• Owns the product portfolio and long-term roadmap for the operational platforms, reliability engineering capabilities, observability systems, and AI-assisted operational workflows.
• Acts as the single-threaded product owner for the capability domain strategy, executive inspection narrative, investment priorities, operational maturity roadmap, and adoption outcomes across engineering, SRE, infrastructure, operations, and support organizations.
• Establishes strategic direction aligned to Equinix reliability, operational scalability, resiliency, customer experience, and engineering productivity goals.
• Owns a portfolio of operational and reliability platform products and capabilities, including roadmap prioritization, sequencing, dependency management, and adoption strategy.
• Partners with engineering, infrastructure, SRE, and operations leaders to shape and govern the executive inspection process for the Runtime, Reliability & Operations domain.

Senior Product Architect – Reliability & Ops

Architect

• Leads the vision, strategy, and execution for the Platform Foundations capability domain within Equinix Engineering Excellence (E3)
• Owns the product portfolio and long-term roadmap for foundational platform capabilities
• Creates underlying abstractions, controls, automation frameworks, and developer experiences
• Acts as the single-threaded product owner for the domain strategy, investment priorities, executive inspection narrative, and customer adoption outcomes
• Works cross-functionally with engineering, architecture, infrastructure, security, SRE, AI platform teams, and business stakeholders
• Balances long-term platform architecture with practical adoption strategies

Senior Product Architect – Platform Foundations

Director

• Build a point of view on how ecosystems form in AI infrastructure, quantum computing, and adjacent emerging infrastructure markets
• Identify priority ecosystem anchors across neoclouds, AI-native companies, GPU/accelerator providers, networks, data platforms, and enterprise customers.
• Develop market maps, target lists, and commercial theses
• Translate technical requirements — latency, data gravity, network architecture, power, density, deployment models — into commercial strategy
• Partner with sales, product, technical solutions, strategy, finance, and regional teams to shape offerings, narratives, and execution plans
• Build senior relationships with customers, and ecosystem influencers.
• Test market hypotheses through customer conversations, partner engagement, research, and early commercial motions
• Create operating rhythms, metrics, and feedback loops that turn emerging opportunities into measurable pipeline and platform value