Human Resources

• The Strategic HR Business Partner for Insurance will play a critical role in leading the HR strategy for the Insurance division within the Americas region.
• This role requires a strategic thinker with deep expertise in HR, analytics, and digital transformation.
• The HRBP will act as a trusted advisor to senior leadership, driving organizational effectiveness, talent management, resource management, team management and culture transformation aligned with the company’s objectives.
• The HRBP will be bringing strong blend of hands-on experience with strategic leadership skills.

Strategic HR Business Partner – Insurance

Data Analyst

• Act as liaison between the technical and business teams.
• Should be able to connect with Client SME & understand Functionality, Data
• Should be able to do Data Profiling - Understand the quality of Data and critical Data elements- How to standardize Reference, and master data across systems
• Work Data mapping, Data lineage docs, data models, and design docs that allow stakeholders to understand data mappings & transformations

Business Data Analyst

DevOps Engineer

• Design and implement multi-cloud architectures across GCP, AWS, and Azure
• Develop reusable infrastructure modules using Terraform / Terragrunt
• Design and manage CI/CD pipelines using GitHub Actions / GitLab CI / Jenkins / Azure DevOps
• Manage Kubernetes platforms and ensure high availability of containerized applications

Senior DevOps Engineer

• Human Resources Business Partner (HRBP) to contribute both at hands-on and strategic levels to create an exceptional experience for all employees and leaders at EXL
• The focus will be on executing the people strategy and related initiatives to ensure an inclusive environment, aligned to the business objectives for Philippines.
• Responsible for supporting the full employee life cycle, including; talent development, performance management, leadership development, employee engagement & retention.
• Effective connects with leadership ensuring relevant talent related, data supported, updates.
• Robust interpersonal skills, keen business acumen, to deliver excellent HR services, building strong partnerships, and maintaining alignment with the company culture and values.

BHR Manager

Architect

• Own the end-to-end technical architecture of the agentic platform
• Define the multi-agent design patterns used across the platform
• Lead the design of the workflow state management architecture
• Define the platform's multi-tenancy architecture
• Establish the observability and governance architecture
• Evaluate and select foundational technologies
• Work directly with client technical stakeholders during pre-sales, solutioning, and delivery
• Define and enforce non-functional requirements across the platform
• Build and maintain the technical roadmap for the platform
• Mentor and technically grow the engineering team

QA Engineer

• Develop, maintain, and execute automated test scripts using Selenium, Test Complete.
• Perform Automated API testing to ensure the reliability of web Applications.
• Integrate automation tools with test management tools.
• Nice to Have:
• Knowledge of Automation tools like Cypress, Test Robot Automation, ReadyAPI, Mendix.
• Experience with database testing preferably SQL.
• Knowledge of data migration testing.
• Understanding of ETL processes and testing.
• Preferred domain experience in Insurance & healthcare.
• Certification in software testing (e.g., ISTQB).

QA Engineer – B2

Account Executive

• Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for payment • Upload payables into G/L after required approvals • Payment of approved payables on due date via Cheques, EFT or Wire Transfers • Review and validate essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc. • Resolve all vendor queries and requests coming via e-mails /Tickets within the agreed SLA • Maintain exception logs for process related exception as and when they occur for knowledge retention

Accounts Payable Executive

• Learn EXL's Data, AI and Analytics capabilities, solutions and industry expertise
• Research emerging trends across sectors including Insurance, Retail, Consumer, Healthcare, Life Sciences and Financial Services
• Identify opportunities to apply successful ideas from one industry into another
• Use AI tools such as Claude and other GenAI platforms to co-create new concepts, solutions and client propositions
• Support the development of presentations, thought leadership and client-facing materials
• Analyse market trends, competitor activity and new technologies
• Transform research into clear, engaging and visually compelling PowerPoint presentations
• Help develop innovative concepts that can be presented through internal innovation forums and idea challenges
• Work closely with senior leaders and subject matter experts to refine and develop new ideas
• Contribute to projects that help shape EXL's future Data and AI offerings.

Graduate Analyst, Data & AI Innovation

Data Scientist

• Lead end-to-end technical delivery for data and AI engagements, from solutioning through execution
• Serve as a trusted technical advisor and primary point of contact for client stakeholders
• Own solution architecture and technical design decisions across data platforms
• Drive stakeholder management across business and technical audiences, including C-suite/executive presentations
• Build and present technical solutioning decks (PowerPoint) for client and internal audiences
• Guide teams on agentic delivery approaches and modern AI-driven delivery models
• Partner with sales/pre-sales teams on proposals and technical solutioning as needed

AVP Data & AI Technical Delivery Lead – Insurance

Manager

• Journal entry preparations & Uploads
• Reconciliations - Preparation of reconciliations
• Follow-up and closure of open items
• Running reports and maintaining Fixed Asset Register
• Asset settlement, split
• Asset master and serial number update

Lead Assistant Manager – General Ledger

Executive Assistant

• Partner with Product, Engineering, Operations, and Business teams to gain deep understanding of product workflows, business rules, integrations, and risk areas.
• Design and implement AI-enabled QA solutions that help identify, predict, and prevent defects early in the SDLC.
• Embed AI capabilities into the product and QA ecosystem to improve monitoring, validation, anomaly detection, regression analysis, and quality insights.
• Leverage AI tools and frameworks for:
• - Intelligent test case generation
• - Automated test script creation and maintenance
• - Defect prediction and root cause analysis
• - Test optimization and prioritization
• - Requirement-to-test traceability
• - Regression impact analysis
• - Automated validation and data quality checks
• Build and enhance automated testing frameworks for UI, API, database, and batch processing systems.
• Drive shift-left quality practices and integrate AI-enabled testing into CI/CD pipelines.
• Analyze production trends, defect leakage, audit findings, and operational data to recommend preventive quality controls.
• Collaborate with development teams to implement proactive quality gates and self-healing automation solutions.
• Evaluate emerging AI technologies, tools, and accelerators for adoption within QA and engineering processes.
• Create dashboards, reporting, and metrics demonstrating QA efficiency gains, defect reduction, automation coverage, and AI-driven improvements.
• Mentor QA team members on AI-assisted testing approaches and modern quality engineering practices.

Senior Quality Analyst, Assistant Manager

Administrative Assistant

• The Candidate will be required to research & resolve ADM received for US Market. Should have good understanding of Travel Business in order to do root cause analysis of the ADM's
• The candidate should have good knowledge of various GDS displays and must be able to analyze and interpret PNR and Fare Rules
• Candidate will be required to follow-up with GDS & Airlines to clear pending ADM dispute
• E2E Travel Process knowledge
• Self Starter with ability to multitask

Software Engineer

• Provide technical support for Earnix configuration, customization, and integration with enterprise pricing systems and workflows
• Collaborate with actuarial, data, and IT teams to design and implement architecture supporting pricing and rating processes
• Work with solution architects and system engineers to optimize end-to-end pricing lifecycle, including data ingestion, model deployment, and monitoring
• Develop, enhance, and maintain Earnix-based pricing models and decisioning systems
• Ensure performance, scalability, and reliability of Earnix solutions in production environments
• Support integration with upstream/downstream systems (e.g., policy admin systems, data warehouses, APIs)
• Participate in testing, validation, and deployment of pricing models
• Troubleshoot and resolve technical and functional issues in pricing applications
• Contribute to best practices, documentation, and governance for pricing systems and actuarial processes

Earnix Developer – Implementation Expert

Vice President

• Support development of credit card product features and lifecycle design
• Manage onboarding and account management frameworks
• Review and maintain Product Requirement Documents (PRDs)
• Bring SME in Credit Product launch and enablement – legal and compliance as well
• Assist the execution team around prioritization and feature/product level controls and guardrails
• Define backend data requirements, including data capture, storage, and usage
• Establish customer communication flows (notifications, servicing, alerts)
• Coordinate integration with customer support portal
• Collaborate with technology and controls teams to ensure smooth product implementation
• Support product build activities and ensure alignment with overall product strategy

Assistant Vice President

• Conduct post-audit reviews of healthcare claims to ensure accuracy and compliance with payer policies, regulations, and billing guidelines.
• Verify that claims are billed correctly, including checking codes, modifiers, and the application of benefits.
• Identify and analyze discrepancies or errors in claims processing.
• Work with claims processors and providers to resolve issues or discrepancies.
• Prepare and document findings and recommendations for corrections.
• Generate detailed reports on audit findings, including error trends, compliance issues, and recommendations for process improvements.
• Maintain accurate records of audits, findings, and resolutions.
• Analyze audit results to identify areas for process improvement within the claims processing system.
• Collaborate with internal teams to implement changes and improve claim accuracy and efficiency.
• Communicate with healthcare providers and payers regarding audit findings, discrepancies, and required corrections.