Fiserv

Consultant

• Drive growth within the healthcare vertical, focusing on medical, dental, and specialty practices.
• Acquire new business and expand existing relationships.
• Deliver tailored payment and SaaS solutions that simplify operations and improve the patient payment experience.
• Partner with healthcare providers to modernize their payment ecosystem.

Practice Pay Business Consultant

Account Executive

• Travel across the assigned territory to bring Clover’s cutting-edge solutions to merchants.
• Proactively generate leads and expand your portfolio in a fast-paced, business-to-business environment.
• Act as a strategic advisor to merchants, tailoring solutions that help them grow, adapt, and thrive.
• Foster authentic connections and maintain the highest ethical standards.

Sales Representative, Spanish Required

Product Manager

• Provide strategic direction and leadership for Fiserv’s Disputes product line including debit and credit card, plus non-card disputes.
• Manage all aspects of the Disputes product suite across platforms and business units, driving to a unified strategy that meets clients’ segmented needs.
• Drive end-to-end product lifecycle management, from ideation to launch, ensuring products are delivered on time, within budget and with superior quality.
• Engage with internal and external stakeholders to gather feedback, understand pain points and prioritize product enhancements.
• Collaborate with internal teams to develop go-to-market strategies, positioning and sales enablement materials.

Senior Director, Product Management – Disputes

Technical Account Manager

• Act as the primary technical liaison for clients integrating with our payment gateway API
• Provide consultative guidance from initial design to production deployment
• Interpret client business requirements and translate them into practical implementation strategies
• Support clients across multiple programming languages and frameworks
• Review client API payloads, logs, and code samples to identify issues and provide actionable solutions
• Maintain deep knowledge of API specifications, SDKs, and authentication models
• Partner with product and engineering teams to relay client feedback and drive platform improvements
• Support Client Implementations, Solution Engineers, and Product teams while creating integration guides and troubleshooting playbooks
• Participate in client calls, technical workshops, and integration reviews

Account Manager

• Market Landscape & Trend Analysis
• Directly support Vice President of Strategic Partnerships in driving access to Retail distribution of SMB products.
• Support Analysis of market trends, competitive landscapes, and consumer behaviors to support product commercialization strategies - leveraging research reports, etc.
• Conduct thorough research on industry trends, market dynamics, and emerging technologies relevant to small business payments and other capabilities.
• Identify market opportunities, competitors, and gaps in the market that Fiserv can address.
• Analyze historical data and forecast future market trends to inform SMB positioning, including by verticals.
• Review Retail Marketplaces and Merchandising opportunities where Clover products align.
• Commercialization Enablement
• Develop and create visually appealing slides and decks to support product commercialization efforts, leverage and produce input into team slide template.
• Collaborate with cross-functional teams to gather data, insights, and information for inclusion in presentations, including Monthly Business Reviews (MBRs), Management Committee updates, client presentations and sales enablement.
• Build strong relationships with key stakeholders to ensure alignment on project objectives and timelines; requires high emotional IQ and proactive engagement.
• Assist in the development and execution of SMB launch plans through effective communication materials.
• Provide support to teams with ad-hoc requests for data analysis, reporting, presentation prep and event support (as needed).
• Manage existing client relationships within Retail and Restaurant Partnerships, and develop new relationships within those industries.

Senior Manager, Strategic Partnerships – Retail, Restaurant

• Support the SMB market and product strategy functions in Merchant Services
• Develop / establish influence through partnership with internal teams
• Conduct thorough research on industry trends, market dynamics, and emerging technologies relevant to small business payments
• Identify market opportunities, competitors, and gaps in the market that Fiserv can address
• Build strong relationships with key stakeholders to ensure alignment on project objectives and timelines

Senior Manager, Strategic Partnerships

Payroll

• Lead payroll projects from planning through execution, including scope, timelines, milestones, risks, issue resolution, stakeholder updates, and post-implementation follow-up
• Analyze current payroll processes, systems, and controls to identify improvement opportunities, reduce manual work, strengthen compliance, and improve the associate experience
• Partner with Payroll, HR, Finance, Technology, Legal/Compliance, vendors, and COE teams to align project requirements, validate data, resolve issues, and drive decisions
• Coordinate testing, validation, communication, training, and change management activities for payroll system, vendor, policy, and process changes
• Create and maintain project documentation, process maps, standard operating procedures, job aids, and implementation plans to support operational readiness
• Prepare accurate project reporting, metrics, issue logs, decision records, and leadership-ready summaries of progress, risks, and outcomes
• Support payroll reconciliation, data analysis, and root-cause review activities needed to inform project decisions and validate successful implementation
• Ensure project deliverables support compliance with federal, state, provincial, and local payroll, wage, hour, tax, and audit requirements
• Serve as a subject matter resource and escalation partner for project-related payroll questions, risks, dependencies, and operational impacts
• Assist with payroll tax and payroll process daily activities when project cycles are slow

Payroll Team Lead

Client Services Representative

• Manage relationships for a portfolio of small to mid-tier small and medium-sized business accounts to support client satisfaction, retention, and growth.
• Resolve simple client inquiries directly and coordinate with internal teams to facilitate resolution of moderate to complex issues.
• Educate clients on products, reporting, self-service tools, and relevant industry information to support effective platform use.
• Monitor account health, review portfolio performance, and create customized business reviews that illustrate financial performance, card volume trends, and industry comparisons.
• Maintain accurate and current client records, including contract details, communication logs, and product matrices.
• Identify opportunities to increase penetration of products and services across multi-product client environments.
• Communicate clearly with clients regarding pricing models, funding, compression management, and issue resolution status.

Client Service Specialist

• Tax Payment & Filing- In partnership with our Payroll Tax Vendor, responsible for managing federal and multi-state compliance and managing appropriate deadlines to ensure 100% accuracy and timeliness.
• Tax Notice Research & Resolution - Responsible for researching and resolving all tax notices with proper partnership with our tax vendor as well as communication to agencies, clients, and internal stakeholders.
• Daily Compliance & Reconciliation - Perform daily, weekly, monthly, quarterly, and yearly tax processes to ensure tax compliance.
• Tax Knowledge & Training - Perform regular tax research to stay ahead of state and federal tax changes and properly train payroll specialists on changes to data entry.
• Proactive Process & Compliance Improvement - Monitor internal company processes and provide recommendation of increased speed, accuracy, and efficiency.
• Associate Inquiries – Investigate and respond to via timely communications and resolutions, utilizing our case tracking system, email, and telephone correspondence.
• System Maintenance – Within our HCM system ensure tax setups such as annual SUI rates, localities, new state taxes, etc. along with any corrections for associates, are actioned to ensure proper deductions and avoid W2 errors, negative wages, etc.
• Equity Transactions – In partnership with the Compensation team, process daily and annual equity, along with auditing and reconciliation.

Senior Payroll Tax Analyst

• Lead payroll projects from planning through execution, including scope, timelines, milestones, risks, issue resolution, stakeholder updates, and post-implementation follow-up
• Analyze current payroll processes, systems, and controls to identify improvement opportunities, reduce manual work, strengthen compliance, and improve the associate experience
• Partner with Payroll, HR, Finance, Technology, Legal/Compliance, vendors, and COE teams to align project requirements, validate data, resolve issues, and drive decisions
• Coordinate testing, validation, communication, training, and change management activities for payroll system, vendor, policy, and process changes
• Support Payroll leadership with project governance, status reporting, executive updates, and prioritization of competing operational initiatives
• Create and maintain project documentation, process maps, standard operating procedures, job aids, and implementation plans to support operational readiness
• Ensure project deliverables support compliance with federal, state, provincial, and local payroll, wage, hour, tax, and audit requirements
• Facilitate audit readiness by organizing project records, controls evidence, approvals, testing results, and implementation documentation
• Serve as a subject matter resource and escalation partner for project-related payroll questions, risks, dependencies, and operational impacts

Payroll Project Lead

• Processing USA bi-weekly and/or semi-monthly as well as Canada Bi-weekly payrolls from start to finish.
• Investigate and resolve payroll inquiries/discrepancies via timely communications and resolutions, typically via our case tracking system.
• Evaluate, calculate and process off-cycle payments as needed and submit for approval.
• Partner with appropriate business and/or human resource functions as needed to ensure timely and accurate entry of payroll transactions.
• Provide functional support of Workday Payroll working directly with internal customers in managing their requests.
• Validate new hire/rehire set up and taxation.
• Handle multi-state tax allocation set up, calculations, corrections, overpayment / repayment calculations and W-2 corrections.
• Maintain and update payroll procedures and documentation.

Payroll Specialist

Systems Engineer

• Design, implement, and maintain advanced data protection and cybersecurity solutions aligned to enterprise security architecture and standards.
• Assess security vulnerabilities and recommend mitigation strategies using structured risk-based approaches.
• Collaborate with cross-functional teams to integrate security practices across all phases of the development lifecycle.
• Conduct regular security assessments and audits to help ensure compliance with industry standards, regulatory requirements, and internal policies.
• Review security data, logs, and tool outputs to identify control gaps, policy deviations, and threats and continuously enhance security controls.
• Develop and maintain clear documentation of security processes, technical designs, runbooks, and operational procedures.
• Partner with stakeholders to define security requirements, support remediation activities, and track closure of identified issues.
• Support incident response activities by providing subject matter expertise on data protection technologies and configurations.

Data Protection – Cyber Systems Engineer

Project Manager

• Lead the end-to-end implementation of Configure Digital for clients, including planning, configuration, training, testing, and go-live.
• Coordinate with internal Fiserv teams to align implementation goals with client expectations.
• Act as the primary point of contact for clients throughout the project lifecycle—from kickoff through go-live and post-implementation warranty support.
• Assess client business needs, define requirements within product capabilities, and recommend best-fit solutions.
• Manage multiple concurrent implementations, ensuring adherence to scope, timeline, and budget.
• Review deliverables, validate configuration, and ensure solution meets business and technical acceptance criteria.
• Build relationships across various teams (product, support, engineering, etc.) to facilitate seamless solution delivery.
• Coordinate hosted tenant provisioning, core interface activities, and environment readiness.
• Manage system configuration and updates per client requirements.
• Conduct connectivity testing and configuration validation to ensure technical readiness for go-live.
• Provide hands-on training to client teams on system usage and configuration.
• Develop training documentation and user guides as needed.
• Maintain up-to-date project documentation, configuration logs, and implementation artifacts.
• Ensure project artifacts comply with internal and client documentation standards.
• Monitor project milestones and update schedules to reflect project progress.
• Escalate delays or roadblocks to relevant stakeholders and drive resolution.
• Continuously manage and exceed client expectations. Proactively identify risks, manage concerns, and ensure a high level of customer experience.

Implementation Project Manager

Security Engineer

• Interface with security Big Data environments
• Analyze and present findings
• Manage new and existing technical requirements
• Document processes and solutions
• Support engineers, database architects, data analysts, and data scientists
• Ensure optimal data delivery architecture
• Lead initiatives and projects for Data Fabric, Datalake, and Datawarehouse
• Create and maintain optimal data pipeline architecture
• Identify, design, and implement internal process improvements
• Build infrastructure for optimal data extraction and loading

Senior Cybersecurity Data Engineer

Risk

• Define the product and data strategy for the Data Risk Hub, including the roadmap, use cases, and commercialization approach for fraud and risk intelligence offerings, with a strong focus on the strategic advantage arising from comprehensive data.
• Identify and prioritize high-value fraud, identity, payments, and behavioral risk signals across merchant acquiring, issuing, banking, and cross-ecosystem data sources.
• Partner with IT, engineering, and data science teams to design, build, and activate scalable risk signals, decisioning inputs, scores, application programming interfaces (APIs), and insight products.
• Translate complex fraud, data, and analytics concepts into clear business value propositions that support product strategy, client adoption, and revenue growth where data is the key component and technology is the delivery layer.
• Collaborate with product, sales, legal, compliance, and other cross-functional teams to bring fraud intelligence capabilities to market in a way that aligns with business objectives and regulatory requirements.
• Evaluate market opportunities, client needs, and competitive offerings to shape differentiated fraud intelligence solutions that leverage Fiserv data advantages.
• Measure product performance through adoption, signal quality, revenue contribution, and client impact, and refine strategy based on measurable outcomes.